What is Mouseflow?
Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site. This is done by session replay, heatmap and track of all clicks, mouse movements, scrolls, engagement, form fills and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mouseflow?
Pros
- Efficient Service
- Fair
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Customer Journey Modelling
Conversion Analysis
Audience Segmentation
Customer Value Analysis
Social Media Analytics
Device and Browser Analytics
Paid Search Integration
Audience Demographics
API Framework
Search Engine Optimization
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Mouseflow Reviews
Kyler M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Useful Website Management Tool
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
Mouseflow is useful in screening all the websites and give the accurate traffic.
What is your favorite aspect of this product?
Mouseflow is credible in enhancing all the website details and record visitors.
What do you dislike most about this product?
Mouseflow is systematic and it evaluates various business visitors and clients.
What recommendations would you give to someone considering this product?
Mouseflow is a proficient and accurate website analytical tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Angelica B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Very useful for my site to use Mouseflow
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
I use this software to closely monitor all the visits to my website, thus obtaining important information to improve my sections and attract much more traffic. Its funnel analysis has allowed me to know the areas of failure within the page and in the sections that visitors decide to leave.
What is your favorite aspect of this product?
It has many good features, especially the tracking tools it has, to be able to monitor the time of each visitor on the page, know the participation of each user, know what keywords attracted users, also being able to segment customers is perfect for me, so I can know where they visit page, sex, age etc., and be able to offer content that interests.
What do you dislike most about this product?
As I only manage my website I have had no major problems with the software, if I had something negative to say, it would be that its interface is not as intuitive as I would like, as it took me a while to understand each function and each tool and adapt to it, but with dedication I managed and now I love using it.
What recommendations would you give to someone considering this product?
These types of tools are not cheap, so we choose the sites where we want to use them. Generally, we don't use Mouseflow on sites that are not monetized in some way. However, if the site needs to perform functions such as sales, calls to action, etc., this tool can make the page do the job as it should. I believe that with the complexity of websites and their users, these types of tools are essential to creating the best user experience.
Pros
- Reliable
- Caring
- Respectful
- Fair
victoria G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Aug 2022
Provides great insight and is super easy to use!
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
A great range of features and required minimal IT support to integrate.
What is your favorite aspect of this product?
The dashboard were I can easily access everything I need and quickly make changes as required.
What do you dislike most about this product?
How other business stakeholder struggle to interact with it. It would be great if I could create a custom report to just send to them, without having to manual make it myself.
What recommendations would you give to someone considering this product?
Speak to you IT team about how to install it, and make sure your privacy policy is up to date!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
