What is MSP360 RMM?
MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints.
Company Details
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Get AssistanceMSP360 RMM Ratings
Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 RMM?
Pros
- Over Delivered
- Transparent
- Client's Interest First
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote NOC, SOC, Helpdesk Integration
Support for IoT Devices
Ransomware Recovery and Removal
Endpoint Backup
Discovery
Real User Monitoring
Process Automation
Network Management
Remote Control
Anti Malware Signature Detection
Patch Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Usability and Intuitiveness
MSP360 RMM Videos
MSP360 RMM: A Painless and Cost-Efficient Remote Monitoring and Management Solution
MSP360 RMM Reviews
Soporte G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Excellent product to keep your endpoints up to dat
Likeliness to Recommend
What differentiates MSP360 RMM from other similar products?
It stands out from other solutions in several key aspects such as its integration with Microsoft 365, its advanced security and its centralized management
What is your favorite aspect of this product?
Its centralized management
What do you dislike most about this product?
There should be a single portal for the solution.
What recommendations would you give to someone considering this product?
It is a software from which you can identify early problems, you can intervene on your endpoints quickly and the best of all is that you have everything managed centrally, you can simply enter a single portal and monitor your entire infrastructure without having to physically go to the endpoint
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anderson R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Excellent product
Likeliness to Recommend
What differentiates MSP360 RMM from other similar products?
It helps a lot to unify the management of my desktops from all companies in one place.
What is your favorite aspect of this product?
Its high connection and management capacity
What do you dislike most about this product?
Its little customization
What recommendations would you give to someone considering this product?
It is a product from which you can unify all your endpoints without losing sight of your entire organization. I highly recommend it when it is necessary to intervene on your computers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing