What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMURAL Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on MURAL.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Rohit P.
- Role: Operations
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Sep 2021
Mural Review
Likeliness to Recommend
What differentiates MURAL from other similar products?
Enchanting Graphical User Interface and an interactive one too.
What is your favorite aspect of this product?
Host controls, presentation tools, remote video conferencing, dashboarding.
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Go for it Folks!!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2021
Love Mural! Better than Powerpoint
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Justin B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Indispensable product design collaboration tool.
Likeliness to Recommend
What differentiates MURAL from other similar products?
Our team has tried other tools, including Miro and FigJam, but Mural is more intuitive—a blended team of experts and novices can quickly get in and use it effectively.
What is your favorite aspect of this product?
I like the UI, it's like a design application, so it's easy for users of Figma or other design tools such as Adobe to jump right in. I like the templates and the alignment to LUMA methods of human-centered design. It covers nearly all my team's methods for brainstorming, design sprints, agile backlog management, lean UX, etc. I haven't found a use case that isn't covered.
What do you dislike most about this product?
With many concurrent users on a complex or image-heavy whiteboard, sometimes we'll have around 20, it can get laggy, and we'll start having technical difficulties with basic editing functionality. Mural has layers like most design applications, meaning newer objects are in front of older ones. Layering can get confusing. You can move things to the front or back, but there's no front-end UI to show you what layer you're on. The result is sometimes items get lost behind other newer items, and this can be challenging for new users to understand.
What recommendations would you give to someone considering this product?
Get it. Mural enables engaging, interactive meetings with distributed global teams. It's just more intuitive than the other alternatives we've tried. The proof is in the continued use and growing adoption of the tool across our large organization. As we've expanded its usage, more teams start to speak the same "language" of collaboration. It has raised the bar for what we expect from collaborative design activities, and we're getting much more results with much less frustration and less wasted time. We've broken down silos by empowering more team members with a tool that facilitates cross-functional innovation.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features