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MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Jalin M.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Mural is a leading real-time digital board

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

I like how MURAL can function similarly to conventional whiteboards and flipcharts. Because of this platform, my team is able to replace some of our regular collaboration tools and work together more effectively, even from a distance, than we ever could with just video conversations.

What is your favorite aspect of this product?

Mural's simplicity and the outline function, which helps audience members keep up with the presentation, are its two best features. The large, clear design makes it simple to focus on and show the most relevant details.

What do you dislike most about this product?

When compared to competing tools like Miro, I find MURAL's small workspace to be a major drawback. There isn't a lot of room to set up many boards, workspaces, or tabs, which can make your projects feel claustrophobic.

What recommendations would you give to someone considering this product?

Mural is useful since it facilitates real-time, remote collaboration with my team without requiring me to have in-depth expertise in any technological areas. In other words, the problem of "just another PowerPoint" is being addressed by Mural. In my field of study, the use of slide presentations is becoming antiquated and irrelevant because they do not encourage active engagement from students.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Artem V.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Mural is ideal for distributed teams of all sizes

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

For the last four years, my entire team has operated fully remotely. Initial difficulties arose from our lack of physical proximity and the inability to hold meetings or conferences in a dedicated area. We were able to do this thanks to Mural's collaboration features in our online office.

What is your favorite aspect of this product?

I appreciate that everyone in your group can make a contribution to the answer simultaneously. This makes it easy to form subgroups within large meetings to tackle difficult problems. The ability to break down a multifaceted problem and highlight places where more effort is needed. You can also evaluate the effectiveness of your strategies in this way.

What do you dislike most about this product?

I'd love to offer some pointed criticism, but I'm at a loss. See for yourself how useful Mural can be by giving it a try. Getting started with facilitation, co-creation, and collaboration has a slight "learning curve," but you won't realize it after a while.

What recommendations would you give to someone considering this product?

Mural allows remote team members to have their opinions heard by posting them to virtual whiteboards in real time. Having the option to remain anonymous is a great help in defusing potentially explosive situations.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Reliable

Greg R.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Mural facilitates easy planning and teamwork

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

Participant involvement is boosted as a result. Since it's a real-time collaboration, the outcomes and replies are instantly visible. Asynchronously, it accomplishes the same thing. You get to see the finished product as it's being made, and I can tell that people are actively participating and checking out each other's work. It's also a good way to keep track of what's being said or done in real time.

What is your favorite aspect of this product?

It's a great environment for teamwork. Larger meetings, such as calls with decks, increase team involvement. Collect data, keep track of talks, and distribute ideas. Make a narrative where ideas may flow freely and everyone can contribute. When compared to Powerpoint and other similar programs, it excels.

What do you dislike most about this product?

Large group brainstorming sessions can occasionally experience'sensitivity' while rearranging objects, but this is rarely a major problem. Canvas navigation is cumbersome without the use of a mouse, and some features are difficult to master.

What recommendations would you give to someone considering this product?

Mural is a fantastic collaborative tool for both remote and in-person teams. Activities ranging from breaking the ice to serious strategic planning are included. It's a good time with minimal risk that also helps us get more done. Variety, positioning, and even color all seem to be well-received by the participants.

Pros

  • Reliable
  • Caring
  • Transparent
  • Enables Productivity

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