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MyCase

MyCase

Composite Score
8.0 /10
CX Score
8.3 /10
Category
MyCase
8.0 /10

What is MyCase?

Manage firm cases from client intake to billing and everything in between. MyCase law practice management software keeps critical case details organized, streamlines standardized processes, and allows you to deliver an exceptional client experience.

Company Details


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MyCase Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MyCase?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 90

Billing and Invoice Management

95

Reporting Components

92

Fee Management

92

Trust Accounting

92

Case Management

92

Time Management

92

Accounting and Financial Management

92

Expense Management

89

Contact Management

89

Financial Analysis

86

Payments

86

Vendor Capability Ratings

Average 91

Ease of Implementation

95

Ease of IT Administration

95

Quality of Features

95

Breadth of Features

95

Business Value Created

95

Availability and Quality of Training

89

Vendor Support

89

Product Strategy and Rate of Improvement

89

Ease of Customization

89

Ease of Data Integration

86

Usability and Intuitiveness

84

MyCase Reviews

Marissa m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

MyCase Review.

Likeliness to Recommend

9 /10

What differentiates MyCase from other similar products?

Saves on time. User friendly. Good customer service. Very reliable.

What is your favorite aspect of this product?

Saves time. Very reliable. Good customer service.

What do you dislike most about this product?

Costly to implement.

What recommendations would you give to someone considering this product?

I would recommend this product to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joe m.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Review on MyCase.

Likeliness to Recommend

10 /10

What differentiates MyCase from other similar products?

It is very reliable and trustworthy. It is easy to use. It saves on time. Good Customer service.

What is your favorite aspect of this product?

Good customer service. Easy to use. Very reliable.

What do you dislike most about this product?

Costly to implement.

What recommendations would you give to someone considering this product?

I would recommend others to use the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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