What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
3
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Security Protects
- Reliable
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Self-Service
Risk Management
Expense Automation
Sustainability Reports
Mobile
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Quality of Features
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Navan Reviews
Shaun W.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2022
Great system for user, needs to optimise pricing
Likeliness to Recommend
What differentiates Navan from other similar products?
Seems to be that TripActions has a really nice user interface, makes it super easy to book all your travel and manage expenses in one place, with a reasonably modern UI
What is your favorite aspect of this product?
Having everything in one place, really great that they have the liquid card as part of the system as that makes expenses very easy.
What do you dislike most about this product?
The flight pricing, I can usually find cheaper on my own, but am locked into TripActions due to company policy.
What recommendations would you give to someone considering this product?
Really great product, makes your staff's lives a lot easier
Pros
- Trustworthy
- Reliable
- Performance Enhancing
- Enables Productivity
Nichelle A.
- Role: Consultant
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jun 2022
Simple to use, easy to get paid
Likeliness to Recommend
What differentiates Navan from other similar products?
It's probably the most simple and direct software I've ever used. I love that it gets the job done with little effort and the consumer experience is magical.
What is your favorite aspect of this product?
I love that I'm paid right away! The benefits of reimbursement aren't as much of a benefit if your HR doesn't get you reimbursed quickly (or at all). I love that TripActions makes it simple for me and for the managers to review my submission and the money is deposited within days into my account. So easy!
What do you dislike most about this product?
None. The process is so simple that I have to double-check that I didn't miss a step. But I didn't! It really is that easy!
What recommendations would you give to someone considering this product?
If you want to save time and money and keep the process simple - then TripActions is for you!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
François N.
- Role: Finance
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Intuitive and user friendly
Likeliness to Recommend
What differentiates Navan from other similar products?
TripAction made it simple managing general expenses. Before employees would take a long time to get reimbursed, now they are reimbursed in a day with defined limits of expenses and revised if necessary. I do not know other product that have all futures that TripActions have. Usually we would need multiple products to supply our necessities and it would be much more expensive to have multiple software to manage general expenses.
What is your favorite aspect of this product?
It is intuitive and user friendly.
What do you dislike most about this product?
We are experiencing integration issues with our ERP (SAP)
What recommendations would you give to someone considering this product?
TripActions turn general expenses management simple and fast. Even though the concept of relying in employee good faith is good, it is still important to maintain recurrent auditing processes to ensure accountability. Plan the integration with your ERP early to avoid problems during the implementation.
Pros
- Caring
- Helps Innovate
- Continually Improving Product
- Reliable
