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NetSuite PSA Logo
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Oracle

NetSuite PSA

Composite Score
7.6 /10
CX Score
7.9 /10
Category
NetSuite PSA
7.6 /10

What is NetSuite PSA?

Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions. Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.

Company Details


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Awards & Recognition

NetSuite PSA won the following awards in the Professional Services Automation category

NetSuite PSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NetSuite PSA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NetSuite PSA?

3% Negative
3% Neutral
94% Positive

Pros

  • Fair
  • Generous Negotitation
  • Transparent
  • Friendly Negotiation

Feature Ratings

Average 82

Billing

87

Security

86

Time Management

85

Task Management and Workflow

85

Process Automation

85

Reporting

85

Mobile Access

84

Expense Detail Tracking

82

Knowledgebase

82

Auditability

78

Team Collaboration

78

Vendor Capability Ratings

Average 76

Quality of Features

83

Ease of IT Administration

82

Business Value Created

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

76

Breadth of Features

76

Ease of Implementation

75

Ease of Data Integration

75

Vendor Support

75

Usability and Intuitiveness

72

Ease of Customization

68

NetSuite PSA Reviews

Hrushikesh D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product and easy to use

Likeliness to Recommend

10 /10

What differentiates NetSuite PSA from other similar products?

its simple and easy to customization

What is your favorite aspect of this product?

Reports and Resource management

What do you dislike most about this product?

Revenue Recognization

What recommendations would you give to someone considering this product?

Go for it as this will save a lots of time for all your Project management requirements

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raj S.

  • Role: Consultant
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates NetSuite PSA from other similar products?

Flexibility, Robustness and Scalability

What is your favorite aspect of this product?

Time and Expense management

What do you dislike most about this product?

Data imports

What recommendations would you give to someone considering this product?

Great for Time and Expense and integration with Netsuite ERP

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Extremely User Friendly.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
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