What is NetSuite PSA?
Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions. Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NetSuite PSA?
Pros
- Fair
- Generous Negotitation
- Transparent
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Billing
Security
Time Management
Task Management and Workflow
Process Automation
Reporting
Mobile Access
Expense Detail Tracking
Knowledgebase
Auditability
Team Collaboration
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of Customization
NetSuite PSA Reviews
Hrushikesh D.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Fantastic product and easy to use
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
its simple and easy to customization
What is your favorite aspect of this product?
Reports and Resource management
What do you dislike most about this product?
Revenue Recognization
What recommendations would you give to someone considering this product?
Go for it as this will save a lots of time for all your Project management requirements
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raj S.
- Role: Consultant
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Oct 2021
Fantastic Product
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
Flexibility, Robustness and Scalability
What is your favorite aspect of this product?
Time and Expense management
What do you dislike most about this product?
Data imports
What recommendations would you give to someone considering this product?
Great for Time and Expense and integration with Netsuite ERP
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Extremely User Friendly.
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time