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Network for Good Logo
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Network for Good

Network for Good

Composite Score
7.9 /10
CX Score
8.4 /10
Category
Network for Good
7.9 /10

What is Network for Good?

Our Certified B Corporation software company offers innovative, easy-to-use fundraising software and coaching for nonprofits. We also work with corporate partners to implement effective cause initiatives with its proven online giving platform. We provide nonprofits, corporations, and software developers with simple solutions to power the good they do with supporters, employees, and consumers.

Company Details


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Network for Good Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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{y}
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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Network for Good?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Mobile Optimized

96

Donor Database Management

90

Contribution Tracking

89

Segmentation

89

Donation Receipts

89

Social Media Marketing Management

89

Analytics and Reporting

88

Dynamic Content

85

Bulk Email Campaigns

85

Omnichannel Campaign Management

84

Event Management

81

Vendor Capability Ratings

Average 87

Availability and Quality of Training

93

Breadth of Features

92

Vendor Support

91

Product Strategy and Rate of Improvement

89

Ease of IT Administration

89

Quality of Features

88

Ease of Data Integration

85

Business Value Created

84

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Customization

78

Network for Good Reviews

Maria Q.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent communication features with donors

Likeliness to Recommend

9 /10

What differentiates Network for Good from other similar products?

Network for Good has easy to use reports and filters with their own integrated email platform. They have excellent customer service that is easy to access. It works very well as a donor database and processor; it is a great improvement over previous software. It simplified donation processes, cleaned up data, and allowed to increase monthly donations and have a more robust reporting process.

What is your favorite aspect of this product?

Ease of use, offers webinars if you don't understand a certain option they offer, chat in the chat box, and you can always call and talk to a person, what I like the most is the integration between the email service provider and the donor database. The software is very easy to use. Of course, as with anything else, the more you use it, the easier it gets.

What do you dislike most about this product?

Payment processing is limited to Network for Good's own system, it would be a good idea for them to incorporate PayPal or some other payment processor, to offer potential donors additional payment processing gateways, it is unsatisfactory to not see payments showing up on all campaigns and names not showing up on different networks, there are some customization elements that I wish were easier.

What recommendations would you give to someone considering this product?

It is easy to use and intuitive. It's simple. And there are tons of articles on how to do just about anything. Network for Good made it possible to make the decision to pivot and I was able to put together an email blast in much less time and without the expense of sending. It offers a wide range of reporting options that allow me to focus on exactly what I was looking for. The video message that we can customize and send in real time to a recent donor is a big hit.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
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