What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Helps Innovate
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Account and Contact Management
Lead Management
Sales Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Activity and Workflow Management
Customer Service Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Nimble Reviews
Matthew S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Excellent CRM Software.
Likeliness to Recommend
What differentiates Nimble from other similar products?
With the acquisition of Nimble, we were able to reach our customers via email or various social networks with a level of personalization and professionalism that could represent us. Currently, we believe this service is essential for our sales department as it provides very solid and good results. Through Nimble, you can monitor all the details of your sales and leads. For many participants, applying the method is simple and partially trivial.
What is your favorite aspect of this product?
Nimble is a potential tool that every marketing or sales professional would like to have, the service stands out for having a very high capacity to acquire and process data from various sources; its interface is highly customizable, its tracking function is easy to use; and the tool allows access to contacts via emails. This system has the distinct feature of seamlessly integrating with multiple social networks and allowing you to engage with your connections through them. I applaud your enthusiasm to engage with social media and your ability to stay in contact with customers and prospects.
What do you dislike most about this product?
The mobile application's functionality is really sluggish, which makes us uncomfortable and prevents us from working efficiently. I've also noticed that its pricing is extremely high in comparison to other choices, which, in general, limits many individuals. Nimble loses the ability to track sales opportunities and look for possible leads. We may be unable to construct the databases, particularly for the highly educated consumer retail project.
What recommendations would you give to someone considering this product?
I truly believe that Nimble is a wonderful instrument for significantly increasing any organization's sales; the service adjusts precisely to the demands of its users, and its level of operation is superb, Connect contacts from your email client or smartphone by downloading the toolbar. When you're satisfied and a member, add the contacts from other schemes.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Sandra H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Reliable CRM for customer management.
Likeliness to Recommend
What differentiates Nimble from other similar products?
It is a CRM based on telecommunications, and the support system's contribution activates online customer relationship management and accelerates the entire impact of lead creation. Nimble primary functions are contact management and email monitoring. We found it incredibly simple to automatically add contact data from an email address or a contact identified in a web browser using Nimble. It is used by our marketing department to look for chances with potential clients. We have profited from the fact that we may remain reliable and promote our organization's marketing in an efficient and straightforward manner.
What is your favorite aspect of this product?
This software helps maintain interaction and establish proper communication between merchants and buyers. It has many interesting and informative widgets like B. Meeting description and time, and contact details that you can conveniently manage. It has its own options and is highly compatible with multiple email accounts. This is very important. You can link your company to people in a single database and use that database as a dashboard tool for communication. And a calendar. You can save your search for reuse. This is ideal for segment communication.
What do you dislike most about this product?
The basic structure and design are unsatisfactory and there is always ambiguity when it comes to tools. Navigation may not work and synchronization with the contact log may be interrupted. Task and tracking details may disappear, making it difficult to import lists of all kinds. Mobile applications aren't as good as some of us expect. It is highly recommended to improve it so that it works effectively from your mobile phone. If not, it seems to be a good CRM.
What recommendations would you give to someone considering this product?
It's a fantastic solution, and I highly suggest it to freelancers and corporations. It is inexpensive, and it can instantly link all of your contacts from your email account. It also provides free training videos, making it simple to understand. And if you run a small business and are searching for a CRM on a budget, Nimble can meet your needs without breaking the bank; it's incredibly user-friendly. Nimble is a highly recommended program for managing connections in a collaborative manner; you can also handle marketing via social networks.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Marc C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Helps build relationships with potential customers
Likeliness to Recommend
What differentiates Nimble from other similar products?
The quantity of cloud storage provided by Nimble may be split into several cups under the same account. Nimble streamlines all of our work information and allows us to communicate with the rest of the team members in a much more direct manner. We utilize Nimble throughout the business to reach out to and capture new clients via email or social media, allowing us to stay in touch with them. Nimble allows us to gather vital and relevant information from new candidates via the networks in which they are involved, as well as to make direct contact with them. Excellent tool for saving time on things that we wish to complete.
What is your favorite aspect of this product?
This is a very modern CRM service that provides an overview of the entire sales process and workflow setup, allowing teams to stay connected to each other and to potential customers. Nimble helps you evaluate each interaction according to specific, fully customized criteria and helps you know if one of your customers is at a good commercial level. One of the main benefits of a company is that it attracts new potential customers to contribute to the goals of the organization. Significantly saves time to perform functions and productively streamlines all work processes. It has a good flow of communication between the customer and the seller.
What do you dislike most about this product?
Tasks cannot be established based on work quotas that must be reached in order to proceed, not even in terms of information that must be communicated through a certain channel funnels or contacts that must be updated. The analytic system's capacity to produce papers in numerous forms must be improved; else, sharing and distributing information would be challenging. Because it is a very productive and vital instrument in an organization's operations, it also has an extraordinarily expensive cost, which precludes all firms from employing it.
What recommendations would you give to someone considering this product?
Nimble benefits from its social network connection since it allows you to reach clients if you don't have any other contact information. We suggest it since we utilized it to collaborate with Twitter and the outcomes were quite beneficial. It is a wonderful alternative to integrate into an organization's operations. Because of its vital role of continually updating connections via social networks and emails, and gathering pertinent data to incorporate them into the organization's aims and operations.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy