What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Helps Innovate
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Account and Contact Management
Lead Management
Sales Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Activity and Workflow Management
Customer Service Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Nimble Reviews
Alejo J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Nimble for online and mobile sales transactions
Likeliness to Recommend
What differentiates Nimble from other similar products?
For whatever type of business your company has Nimble is one of the best customer relationship management software where it offers mobile based sales automation, this is the only database that keeps all our social media and content marketing contacts organized. Interface: It is easy to use and feature rich. The utility granted by this customer relationship management software is designed to make it easy for people to save their valuable time.
What is your favorite aspect of this product?
A great advantage of this software is to connect with Microsoft 365/Google Workspace to track team activities and productivity. To import data from Gmail, Outlook and other social sites, such as Twitter and LinkedIn as it also has a great user interface, this software is very efficient of incentivizing customers as well as generating more revenue. This interface has many features such as email marketing and ad management, live chat and much more.
What do you dislike most about this product?
It has an exaggeratedly high cost to the public without counting a control panel with very little presentation and with little advanced functions (and more being such an expensive software) and a rather complex interface, with so many functions that it is surprising to use it for the first time and it takes a long time to understand its operation.
What recommendations would you give to someone considering this product?
As a team, we believe that Nimble is a solution for companies of any type, large or small, it has the ability to manage customer relationships effectively, manage contacts and their information. A great control panel, a fast user interface, we recommend this complete package with all the features that have helped us a lot.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Banita G.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
My Review Of Nimble
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble comes with great Salesforce automation features also houses some of the best CRM features making it ideal for business use.
What is your favorite aspect of this product?
Using Nimble is seamless The software comes with best CRM features I like the many automation features
What do you dislike most about this product?
No bad experiences with Nimble as it has been very effective
What recommendations would you give to someone considering this product?
I recommend this CRM software because it has worked well in our business.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Gail N.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
A powerful and versatile tool for optimizing.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Its power lies in its capacity to search social networks and take in information. It is utilized for everyday sales activities and stores and delivers real data. The excellent information is automatically extracted from social profiles. Nearly all of Nimble's features are automatic. Of course, a setting allows tasks to be programmed to run weekly, monthly, or annually. We can get our cx's attention in this way.
What is your favorite aspect of this product?
I like that it is simple to use and relationship-based, which is well-liked by the organization's workers. I adore how easy to use and effective its interface is at finding tools. I like it helps manage and keep an eye on team performance and activities. It enables you to create an automated series of customized emails sent at various times. It links to numerous social media accounts so that employees can manage contacts.
What do you dislike most about this product?
Although Nimble performs a few tasks a little differently than most CRMs, there isn't anything about this program that I particularly detest or find bothersome. I believe that it has a reasonably affordable price that is also justified by its wide range of features and benefits to each of its consumers.
What recommendations would you give to someone considering this product?
Excellent security, easy detection of fraud activity, and prompt email delivery. Compared to other options, nimble is inexpensive and has fantastic features. If cx needs a call from us, email the marketing team quickly and forward the leads. Several ways to communicate. Simple to log in, with duties provided before the login time and the ability to monitor every customer's behavior. Contact the team if you are having trouble.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
