NINJIO Customer Reviews 2025

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NINJIO

Composite Score

8.6 /10

CX Score

8.7 /10

86 Reviews Write a Review

What is NINJIO?

NINJIO lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. Our multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. The proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.

Company Details

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Awards & Recognition

NINJIO won the following awards in the Security Awareness & Training category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

NINJIO Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NINJIO.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Up 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 94%
Conflict Resolution:: 97%
Strategy & Innovation:: 96%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NINJIO?

0% Negative

3% Neutral

97% Positive

Pros

Efficient Service
Saves Time
Reliable
Performance Enhancing

Feature Ratings

Average 92

Interactive Training

100

Integration

100

Variety of Training Materials

Content Quality

Topic Breadth

Knowledge Tests

LMS Integration

Simulated Attacks

Just in Time Alerts

Customizability

Ease of User Management

Vendor Capability Ratings

Average 91

Availability and Quality of Training

Ease of Implementation

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

NINJIO Downloads

NINJIO Ransomware Report 2022

NINJIO Supply Chain Report 2022

NINJIO Insights - Cybersecurity Awareness on Campus

NINJIO Videos

NINJIO Reviews

Ikenna N.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Features delights

Likeliness to Recommend

9 /10

What differentiates NINJIO from other similar products?

monthly security awareness assessment and realtime reporting dashboard

What is your favorite aspect of this product?

product awareness and work flow

What do you dislike most about this product?

lack of integration with diverse third party API application for threat detection

What recommendations would you give to someone considering this product?

great product with knowledgeable articles and clips

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Katharine K.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Relevant and impactful

Likeliness to Recommend

10 /10

What differentiates NINJIO from other similar products?

The presentation of the content.

What is your favorite aspect of this product?

Content is always relevant and I have choices if I want to use a different episode.

What do you dislike most about this product?

Nothing, it fits our needs perfectly!

What recommendations would you give to someone considering this product?

Give it a try!

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Katheline O.

Role: Human Resources
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Simplifying Cybersecurity Through Creativity

Likeliness to Recommend

9 /10

What differentiates NINJIO from other similar products?

NINJIO is different because it uses fun animated stories to make cybersecurity training easy to remember and understand.

What is your favorite aspect of this product?

The best thing about NINJIO is how it uses stories to make cybersecurity lessons fun and easy to remember.

What do you dislike most about this product?

The episodes are quite short, so they don’t cover much information each time.

What recommendations would you give to someone considering this product?

I suggest organizations use NINJIO for its fun, short videos but make sure it meets their need for detailed training.

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

Latest Research

NINJIO

What is NINJIO?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

NINJIO Ratings

96 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Up 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love NINJIO?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

Integration The solution have the ability to integrate with other third party solutions

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

NINJIO Downloads

NINJIO Ransomware Report 2022

NINJIO Supply Chain Report 2022

NINJIO Insights - Cybersecurity Awareness on Campus

NINJIO Videos

NINJIO Cybersecurity Awareness Training

NINJIO AWARE Training - Deep Fake Audio Scams

NINJIO Reviews

Ikenna N.

Features delights

Likeliness to Recommend

Pros

Katharine K.

Relevant and impactful

Likeliness to Recommend

Pros

Katheline O.

Simplifying Cybersecurity Through Creativity

Likeliness to Recommend

Pros

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Title

Up 1
Since last award

Feature Ratings

Interactive Training

Integration

Variety of Training Materials

Content Quality

Topic Breadth

Knowledge Tests

LMS Integration

Simulated Attacks

Just in Time Alerts

Customizability

Ease of User Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features