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NINJIO

NINJIO

Composite Score
9.3 /10
CX Score
9.4 /10
Category
NINJIO
9.3 /10

What is NINJIO?

NINJIO lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. Our multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. The proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.

Company Details


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Awards & Recognition

NINJIO won the following awards in the Security Awareness & Training category

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NINJIO Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NINJIO.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
94%
Conflict Resolution:
97%
Strategy & Innovation:
96%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NINJIO?

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0% Negative
3% Neutral
97% Positive

Pros

  • Efficient Service
  • Saves Time
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 92

Interactive Training

100

Integration

100

Variety of Training Materials

95

Content Quality

95

Topic Breadth

94

Knowledge Tests

94

LMS Integration

93

Simulated Attacks

91

Just in Time Alerts

91

Customizability

91

Ease of User Management

90

Vendor Capability Ratings

Average 91

Availability and Quality of Training

95

Ease of Implementation

95

Vendor Support

93

Business Value Created

91

Quality of Features

91

Product Strategy and Rate of Improvement

91

Usability and Intuitiveness

90

Ease of Data Integration

90

Ease of IT Administration

89

Ease of Customization

89

Breadth of Features

88

NINJIO Downloads

NINJIO Videos

NINJIO Reviews

melissa b.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great education for employees!

Likeliness to Recommend

9 /10

What differentiates NINJIO from other similar products?

Content is terrific. We are getting really good compliance and even compliments from employees.

What is your favorite aspect of this product?

Content is very good and it is intentionally brief to get the point across but not impose an undue burden on busy employees.

What do you dislike most about this product?

The user interface is a bit slow and clunky.

What recommendations would you give to someone considering this product?

Get started. It's easy to get started and the staff at Ninjio will help you along the way. Our team, Natalie especially, has been terrific.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

Kaeri C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to implement, folks actually like it.

Likeliness to Recommend

10 /10

What differentiates NINJIO from other similar products?

The videos are shorter and more engaging, but still hit all the important parts.

What is your favorite aspect of this product?

That it's painless to get employees to comply with training.

What do you dislike most about this product?

There's no easy way to "Resend All" when people haven't yet done the training.

What recommendations would you give to someone considering this product?

Try it for a year, you'll be shocked at how well received it is!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Fantastic product on current cybersecurity events

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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