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Nintex

Nintex

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Nintex
8.0 /10

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details


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Awards & Recognition

Nintex won the following awards in the Low-Code Business Process Management - Midmarket category

Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Down 2
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
85%
Conflict Resolution:
84%
Strategy & Innovation:
89%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

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1% Negative
2% Neutral
97% Positive

Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 78

Low-Code Automation

85

Process Workflow Designer

85

Permissions and Governance

81

Content Management

80

Process Automation Templates

80

In-App Automated Workflows

80

Collaboration

79

Process Library

78

Real-time Process Analysis

78

BPMN Compliance

76

External Application Data Connectors

76

Vendor Capability Ratings

Average 78

Business Value Created

81

Ease of Implementation

81

Usability and Intuitiveness

80

Breadth of Features

79

Quality of Features

78

Ease of Customization

77

Availability and Quality of Training

77

Ease of IT Administration

77

Ease of Data Integration

76

Product Strategy and Rate of Improvement

76

Vendor Support

74

Nintex Reviews

John L.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great out of the box, but difficult to scale

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex for Office 365 is a very easy to learn and use. It stands out by its robust out of the box features and having them easily accessible, with very minimal programming required. I found I didn't require much training and was able to build a form with a few hours. The workflows are very easy and intuitive to setup. Its GUI allows me to very easily scale up my workflow from something simple to something very complex

What is your favorite aspect of this product?

-Easy to learn and use -Can digitize many standard forms and template -Excellent support team -Great product team to showcase new features and updates -limited training videos on Youtube and how to perform different tasks

What do you dislike most about this product?

-Limited connectors for the Nintex for Office 365 product. Although that limitation is within the product we have, but it would be beneficial to support more than SharePoint Lists as a data source -slow performance for loading complex Nintex Forms and Nintex Workflows -Difficult to create complex forms and have an app -like experience for the user. Nintex Forms is still a very page by page form like experience

What recommendations would you give to someone considering this product?

If you looking solutions to quickly digitize forms with a great out of the box experience, Nintex would be a great tool. However, if you are creating apps that my require complex data sources, different screens and user experience, Nintex for Office 365 may not meet your needs.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Reliable
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2021

Fantastic Product, Very dependable. Simplicity!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Chris B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Lots of features not always that easy to use

Likeliness to Recommend

6 /10

What differentiates Nintex from other similar products?

We use nintex document generation which seems very similar to conga it seems to have very similar features so not much differentiates them. I suppose their support experience is great but there upgrade roadmap for the product needs improvement. They do offer a solution completely built on Salesforce which does differentiate them in a way.

What is your favorite aspect of this product?

Bulk letter generation from a list view so multiple records can receive the same package with different filters applied.

What do you dislike most about this product?

It's complex setup requires an admin to make simple edits and things can easily go wrong with a letter package unless set up properly. There also seems to be niggles and differences in setup where for example a normal relationship in a letter will work on single send but SOQL query is required for a bulk send which is more complex. I've seen products that would write the query for you but not Nintex.

What recommendations would you give to someone considering this product?

Test it properly and make sure it suits your needs and you have individuals who can administer and set it up

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Charges for Enhancements

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