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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.2 /10

76 Reviews Write a Review

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Unique Features
Respectful

Feature Ratings

Average 84

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Tuot N.

Role: Information Technology
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

The Ultimate Productivity and Organization

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion combines note-taking, task management, databases, and collaboration in a single customizable workspace, offering unmatched flexibility and integration.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing users to create personalized workflows with templates, databases, and integrations that adapt seamlessly to diverse needs.

What do you dislike most about this product?

The steep learning curve for new users can be frustrating, and occasional performance lags in larger workspaces hinder smooth usage, especially when managing complex databases or collaborative projects.

What recommendations would you give to someone considering this product?

Start with simple templates to explore Notion's capabilities, invest time in learning its features, and utilize community resources for inspiration. Gradually customize your workspace to suit personal or team needs effectively.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Anne K.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Great product and one can do a lot of things!

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

It has a lot of features

What is your favorite aspect of this product?

It can easily be integrated into websites.

What do you dislike most about this product?

It has a lot of features that sometimes one doesn't even know how to use it to the fullest capabilities.

What recommendations would you give to someone considering this product?

The app has a lot of functions, so you might want to take it a step at a time.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chiamaka A.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Great product features

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

I like the customizable workspace Notion has, its something unique

What is your favorite aspect of this product?

My favorite thing about notion is how you can customize the workspace to your personal taste and vibe

What do you dislike most about this product?

The mobile app version is limited in functionality

What recommendations would you give to someone considering this product?

Leverage on the templates provided, it makes the product easier to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Notion

What is Notion?

Company Details

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Notion Ratings

90 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

AI Writing Assistants

Notion Reviews

Tuot N.

The Ultimate Productivity and Organization

Likeliness to Recommend

Pros

Anne K.

Great product and one can do a lot of things!

Likeliness to Recommend

Pros

Chiamaka A.

Great product features

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement