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Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Imran A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Best productivity tool out there for people.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion's unique combination of note-taking, task management, and database features makes it stand out from it's competitors. It's a only needed tool for all our team's organizational needs.

What is your favorite aspect of this product?

Notion's flexibility is amazing. It's like a digital Lego set for organizing everything from project tasks and notes to wikis and personal to-do lists. These are my favorite part of this tool.

What do you dislike most about this product?

The learning curve can be a bit hard for new users like me. It takes time to explore all the features and figure out the best way to use them for your needs. But it's worth the time.

What recommendations would you give to someone considering this product?

If you're looking for an alrounder tool for boosting your productivity and improve your workflows, give Notion a try. Start with a simple project and gradually explore its capabilities. You will not regret.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Liticia Jeannette M.

  • Role: Student Academic
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan Sebastian U.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One Stop Shop for Productivity - Startups LoveIt

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Is a One Stop Shop for high productivity. Needs a easy collaborative central knowledge database, Notion does it better than Confluence/Attlassian, does you need project/product or any business process management, Notion does it better (with enough customization) than Asana or similars, do you need to produce content, edit it, translate, the integration with AI (LLMs) is so useful. Notion is highly customizable therefore needs a learning curve from organization and company perspective, but once the company understands it is very useful to navigate and share all knowledge across the company.

What is your favorite aspect of this product?

Currently, the AI embedded features either to produce or edit content in the databases, but also in the search using AI. I think that is a perfect complement to all the workflows any user can have in Notion. I think Microsoft paywall of Copilot to only big enterprises paying for the feature and don't making it accesible to SMBs and even standard consumers is a mistake, and here is where Notion shines in my day to day workflows.

What do you dislike most about this product?

I think there is a little bit to improve in the UI and how to facilitate the learning curve of users that are coming to Notion for the first time. It takes a little bit of patience to begin to understand how it works and the tons of features it has to make it work wonderful.

What recommendations would you give to someone considering this product?

Keep improving UI, focus on enabling users on how to use the platform directly from it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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