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Notion Logo
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Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Respectful
  • Reliable

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

88

Planning and Scheduling

87

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

77

Notion Reviews

Noemi B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It is a powerful underestimated toolkit for teams

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion is not only a note-taking app - it is way more than that. As a product, Notion is a well-rounded tool for documentation, collaboration, and more. it feels always ahead of time and can anticipate the needs of the users with articulated features.

What is your favorite aspect of this product?

the collaboration possibilities, the great templates, the countless features

What do you dislike most about this product?

it doesn't work offline, this can be annoying if used on the go. In the lack of a great network, there are some hiccups.

What recommendations would you give to someone considering this product?

I would recommend using Notion as a source of truth and documentation tool for any team. Not only it will enhance collaboration, but also allow the storage of important data in a great and visual way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Pascual G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

A simple interface that keeps us focused!!!

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

'Notion' is very good when we need to manage a high number of projects since combined with the management of roles and privileges, it is possible to view only those in which we are involved, and its left-side menu allows us to manage long lists without it being tedious. Additionally, due to its simple and precise interface, we do not feel overloaded with a lot of information, and on other platforms, when projects become large and with many activities, we lose visibility. This makes it different from other applications on the market where we do not see the context at a single glance.

What is your favorite aspect of this product?

A very important element of using 'Notion' is that it allows us to preserve the historical memory of the projects in a very structured way. That is, when a project ends, we must ensure that the execution, the documents, and the activities carried out are correctly saved on a platform that we can eventually consult.

What do you dislike most about this product?

I have no complaints about the functionalities and technological enablers that 'Notion' provides. One opportunity that can differentiate usability could be to increase the personalization of the views that each user has. We are talking about each collaborator customizing the views in each project, of course, this could be in contrast to the minimalist strategy focused on not distracting the user from what really matters.

What recommendations would you give to someone considering this product?

A recommendation is to initially use the free version to run and control a small project, so everyone can become familiar with 'Notion' and ensure that it meets expectations and users are happy with the Web version and they should also take into account that they have the version for Mobile App.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Jishnu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Strongly promising, easy to use

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion differentiates itself from similar products primarily through its all-in-one workspace capability, combining note-taking, project management, task tracking, and database management in a singular, cohesive platform.

What is your favorite aspect of this product?

Its standout feature is the high degree of customization it offers, allowing users to tailor their workspaces to an extent not typically seen in other tools.

What do you dislike most about this product?

Notion can be pretty confusing to use at times as it relies on the user knowledge quite a bit in terms of its UI.

What recommendations would you give to someone considering this product?

Give this a try and you won't be disappointed

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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