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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

72 Reviews Write a Review

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Unique Features
Respectful
Reliable

Feature Ratings

Average 85

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Hierarchical Task Management

Workflow Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Justin H.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Highly customizable and feature rich

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion provides a truly rich feature set that combines many of the tasks i was formerly completing in different software, from project management to document based collaboration.

What is your favorite aspect of this product?

My favorite aspect would be the incredible variety of ways I can customize Notion to specific use cases.

What do you dislike most about this product?

I have no major issues with Notion, and that's truly saying a lot given how much I use it for my work. One shortcoming would be that where I use notion for public facing resources, i'm unable to access analytics for viewership and clicks.

What recommendations would you give to someone considering this product?

Notion works well for so many users as it can be used very simply (think Google docs) or for long term project management or database use on the more advanced end. They provide a consistent flow of new features or improvements, and work excellently for collaborative team work. Notion has allowed me to take 3-4 separate programs and accomplish the same work more effectively in one product.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Steffen S.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Unique tool - continuous improvement

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Its unique, so easy to use, so many features, mobile and web version. just great

What is your favorite aspect of this product?

Just super easy to use.

What do you dislike most about this product?

Implementation costs a bit of time, but it is worth it.

What recommendations would you give to someone considering this product?

Try the free version and also check out templates from notion

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

C B.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Unique approach to word processing and online collaboration

What is your favorite aspect of this product?

Ease of use, collaboration and organization

What do you dislike most about this product?

No ability to take Handwritten notes!

What recommendations would you give to someone considering this product?

Spend some upfront time setting up the pages and templates!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Latest Research

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What is Notion?

Company Details

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Notion Ratings

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Justin H.

Highly customizable and feature rich

Likeliness to Recommend

Pros

Steffen S.

Unique tool - continuous improvement

Likeliness to Recommend

Pros

C B.

Fantastic product!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Mobile Access

Planning and Scheduling

Hierarchical Task Management

Workflow Management

Dependency and Milestone Tracking

Resource Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement