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Aristocrat Technologies, Inc

OASIS 360™

Composite Score

6.0 /10

CX Score

6.0 /10

115 Reviews Write a Review

What is OASIS 360™?

Aristocrat’s casino management solutions maximize efficiencies, create enhanced player engagements, deliver a frictionless patron experience and connect casino operators with their patrons on and off property. These pillars align to the Oasis 360’s team mission of “designing solutions for our clients to enable enhanced entertainment customer experiences.”

Company Details

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OASIS 360™ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OASIS 360™.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

98 Plan to Renew

66 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OASIS 360™?

11% Negative

17% Neutral

72% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Cons

Under Delivered
Less Effective Service
Less Efficient Service

Feature Ratings

Average 69

Mobile Player Experience

Slot Management, Accounting & Reporting

Cage & Vault

Credit & Collections

Slot Floor Management

Marketing & Loyalty Management

Display Management

Cashless

Multi Site Support

Pit & Table Management

Bonusing & Promotions

Vendor Capability Ratings

Average 65

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

OASIS 360™ Reviews

william d.

Role: Operations
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

it a good product for the casino floor

Likeliness to Recommend

7 /10

What differentiates OASIS 360™ from other similar products?

have not used another product in the industry

What is your favorite aspect of this product?

ease of use with the proper training

What do you dislike most about this product?

it has it difficulties and glitches

What recommendations would you give to someone considering this product?

dont know what applications they would be using. there is a lot

Pros

Efficient Service
Caring
Saves Time
Respectful

Cons

Less Effective Service

Zina P.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Easy to use, need to be flexible in their modules

Likeliness to Recommend

10 /10

What differentiates OASIS 360™ from other similar products?

Oasis makes it easy to use and not a lot of network use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

not able to make changes due to errors

What recommendations would you give to someone considering this product?

none, but to have them tailored to the casino not the setup of the application. some modules i don't use and should be able to adjust them for ones that I do use

Pros

Caring
Respectful
Helps Innovate
Continually Improving Product

Randy O.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Very Robust product, easy to use but a bit costly

Likeliness to Recommend

9 /10

What differentiates OASIS 360™ from other similar products?

The best thing about the Oasis 360 system is the ability to access the data to product custom reporting and features through external programs created internally.

What is your favorite aspect of this product?

The best thing about the Oasis 360 system is the ability to access the data to product custom reporting and features through external programs created internally.

What do you dislike most about this product?

It is to costly for a small property to implement new features.

What recommendations would you give to someone considering this product?

I have used competitive products from other vendors with very similar features but their systems do NOT allow access to the entire database but rather only allow limited access to the data they choose to expose for you!

Pros

Efficient Service
Effective Service
Caring
Saves Time

Cons

Vendor's Interest First
Charges for Enhancements
Less Friendly Negotiation

Latest Research

OASIS 360™

What is OASIS 360™?

Company Details

Need Assistance?

OASIS 360™ Ratings

76 Likeliness to Recommend

98 Plan to Renew

66 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+55 Net Emotional Footprint

How much do users love OASIS 360™?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Player Experience Enables casino player functions such as mobile wallet, digital player card, promotions and offers on account, etc through a player's mobile device.

Slot Management, Accounting & Reporting Supports financial reporting that includes accounting regulations and audit regulations for slot accounting.

Cage & Vault Provides control of cash, chip, check & vault operations while handling advanced cash desk functions such as tax forms, foreign currency and jackpot processing.

Credit & Collections The system supports an integration with CentralCredit™ and provides issuance and management of credit, credit limits, markers and front money.

Slot Floor Management Provides real-time reporting and visual display of slot floor for active and inactive machines, cards-in, problems, jackpots, etc.

Marketing & Loyalty Management Responsible gaming and personal aspects of marketing, including marketing message and campaigns in support of acquiring, engaging, & retaining players.

Display Management Intuitive player touch screen that allows for game resizing, cashless/wallet, access to points, loyalty, ads, etc.

Cashless Provides or supports a cashless account-based, digital wallet play option.

Multi Site Support Supports multiple casino sites in different geographical areas to support one card.

Pit & Table Management Enables player ratings and pit management (average bet, buy-in, rack management, fills/credits, openers/closers and marker activity).

Bonusing & Promotions A suite of creative bonusing & promotion options that can be customized for the desired player experience (ie: Free Play, Points Promotions, etc).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OASIS 360™ Reviews

william d.

it a good product for the casino floor

Likeliness to Recommend

Pros

Cons

Zina P.

Easy to use, need to be flexible in their modules

Likeliness to Recommend

Pros

Randy O.

Very Robust product, easy to use but a bit costly

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Mobile Player Experience

Slot Management, Accounting & Reporting

Cage & Vault

Credit & Collections

Slot Floor Management

Marketing & Loyalty Management

Display Management

Cashless

Multi Site Support

Pit & Table Management

Bonusing & Promotions

Vendor Capability Ratings

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization