What is OASIS 360™?
Aristocrat’s casino management solutions maximize efficiencies, create enhanced player engagements, deliver a frictionless patron experience and connect casino operators with their patrons on and off property. These pillars align to the Oasis 360’s team mission of “designing solutions for our clients to enable enhanced entertainment customer experiences.”
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
76 Likeliness to Recommend
98 Plan to Renew
66 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+55 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OASIS 360™?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
Cons
- Under Delivered
- Less Effective Service
- Less Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Player Experience
Slot Management, Accounting & Reporting
Cage & Vault
Credit & Collections
Slot Floor Management
Marketing & Loyalty Management
Display Management
Cashless
Multi Site Support
Pit & Table Management
Bonusing & Promotions
Vendor Capability Ratings
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
OASIS 360™ Reviews
Mike F.
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Apr 2021
Great support, easy to use, lil bit pricey.
Likeliness to Recommend
What differentiates OASIS 360™ from other similar products?
Have never used any other slot accounting system.
What is your favorite aspect of this product?
Ease of use and customer support
What do you dislike most about this product?
Really nothing I dislike about the product
What recommendations would you give to someone considering this product?
They will not be disappointed.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Rick S.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Apr 2021
Full Featured Best in Class Gaming Product.
Likeliness to Recommend
What differentiates OASIS 360™ from other similar products?
Available Interfaces, Gaming Management modules and OneLink.
What is your favorite aspect of this product?
Ease of Reporting on Machines and Players
What do you dislike most about this product?
Cumbersome report exporting with merged cells and headers
What recommendations would you give to someone considering this product?
Does it match your business plan and vision as an operator.
Pros
- Reliable
- Trustworthy
- Client Friendly Policies
- Acts with Integrity
Matt A.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Apr 2021
Support highly disappoints
Likeliness to Recommend
What differentiates OASIS 360™ from other similar products?
Not very familiar with other products to make a fair comparison.
What is your favorite aspect of this product?
The database is Oasis' main benefit. Although the canned reporting provided by the vendor isn't always what an individual business may need, the data captured by the system is extensive and provides for someone knowledgeable in data mining a SQL database the opportunity to produce almost anything you want.
What do you dislike most about this product?
Two years ago (approx.) I would have written a very different review. The year prior to COVID and everything following has completely gutted the service and reliability of the company. The product is sound and overall effectively but system issues fall into a hole and you're usually told it's the next major upgrade that will fix them. This has become common throughout ATI and not just specific to Oasis.
What recommendations would you give to someone considering this product?
Front end (ops) user experience is good. Back end (Acct, IT) is somewhat laborious at times but overall the system is sound and reliable. The Oasis teams seem committed to innovation and the new products they create are interesting, however, usually at a high price tag. As I said earlier, the biggest disappointment is the service and issue resolution. Should that get rectified internally for them, I would recommend this to someone willing to invest a little more into their systems.
Pros
- Transparent
- Friendly Negotiation
- Generous Negotitation
- Reliable
Cons
- Less Effective Service
- Charges for Enhancements
- Less Caring