Okta Customer Identity Cloud

What differentiates Okta Customer Identity Cloud from other similar products?

Better offering and use when it comes to extensions and integrations with other products. It seems quite scalable for our team and has been a seamless incorporation to our tech stack.

What is your favorite aspect of this product?

It's been really easy to use as an end user. Both the Chrome extension and the app are quite intuitive.

What do you dislike most about this product?

Somestimes randomly kicked off platforms and having to sign in again and confirm codes via the Okta app. This sometimes happens right before an important meeting and is frustrating when you need to log-in again unexpectedly via Okta.

What recommendations would you give to someone considering this product?

It's a great product on the market. One of the better authenticator tools I've used out there.

What differentiates Okta Customer Identity Cloud from other similar products?

Okta is a great enterprise level solution. Support is what makes it stand from competitors

What is your favorite aspect of this product?

employees onboarding and off boarding process is very usable and scalable

What do you dislike most about this product?

Integration with services can be challenging, user interface could do with a makeover

What recommendations would you give to someone considering this product?

recommended if the need is a reliable solution accessible from anywhere

What differentiates Okta Customer Identity Cloud from other similar products?

Comprehensive Identity Management: Okta offers a comprehensive set of identity management capabilities, including user authentication, authorization, and access management. It provides a centralized platform for managing customer identities across multiple applications and services. Seamless Integration: Okta's Customer Identity Cloud integrates easily with a wide range of applications, platforms, and protocols. It supports standard identity protocols like OAuth and OpenID Connect, enabling seamless integration with various third-party systems.

What is your favorite aspect of this product?

one of the favorite aspects of Okta Customer Identity Cloud is its seamless integration capabilities. Many users appreciate how easily it integrates with a wide range of applications, platforms, and protocols, making it convenient to implement and manage customer identity across various systems. The ability to integrate with existing infrastructure and applications without significant disruptions or complexities is often highlighted as a key advantage of Okta's solution.

What do you dislike most about this product?

Support and Documentation: Some users have expressed frustration with the timeliness and effectiveness of Okta's customer support. They have reported difficulties in obtaining prompt assistance or finding comprehensive documentation for specific issues or customization needs. Learning Curve: While Okta offers a range of powerful features, some users have found the initial learning curve to be steep. The complexity of certain configuration settings and the need to understand various concepts and terminology can be challenging for new users or those without prior experience with identity management systems.

What recommendations would you give to someone considering this product?

Evaluate Your Identity Management Needs: Before implementing any identity management solution, assess your specific requirements and goals. Consider factors such as the number of customer identities you need to manage, the level of integration required with existing systems, and any regulatory compliance needs. Conduct a Proof of Concept (PoC) or Trial: Take advantage of Okta's trial or PoC offerings to test the product within your own environment. This will give you hands-on experience and help you determine if it meets your specific use cases, integration requirements, and usability expectations.