
What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
Up
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 93%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Password Management
Access Request Management
Reporting
Mobility Support
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Okta Identity Cloud Reviews

Olabisi O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Okta makes app. login access a lot flexible.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta makes it easy for me to access all of my applications at once, without individually signing-in to each one . This is made possible as a result of Okta's ability to combine multi factor authentication with single sign-on protocols. In cases where I have accessed my Okta application from a new location or a new device, Okta simply sends me a one time otp ( one time passcode ) to my phone number via sms to verify that I am the one trying to access my applications.
What is your favorite aspect of this product?
I have always admired Okta's new employee onboarding and offboarding protocol. It automatically provides access to all necessary applications when a new employee joins my company and the day they leave the company, they are automatically logged-out of all previous applications they used to have access to, in a matter of minutes. This saves Hr and the technical department a whole of lot of hassle , that would usually involve individually changing the passwords to all applications used by a previous employee.
What do you dislike most about this product?
When we have tried using Okta for automated systems, we were made to pay extra because Okta viewed connected automated systems as individual users. Secondly, there have been situations where we have simply realized that Okta slowed down certain customer login to our products, simply because of their geographical location. In my opinion, I think this only became an issue after Okta acquired Auth0 and integrated their protocol into Okta's customer identity and access management (CIAM) workflow
What recommendations would you give to someone considering this product?
I only recommend Okta identity cloud to large sized companies and provided that they are able to manage the fluctuating billing options that come with Okta, I believe this is a reliable identity cloud management software product though.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects

Aarav-Guță B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Streamlining Identity and Access Management
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
The primary difference between Okta and other identity management solutions lies in its focus on being a comprehensive, cloud-based platform. Okta offers robust features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and lifecycle management, which are designed to be easy to implement and scale for enterprises. Unlike traditional on-premise solutions, Okta is entirely cloud-based, ensuring faster updates, flexibility, and lower infrastructure costs. In contrast, some competitors may offer on-premise options or less extensive integrations, which can limit scalability and automation.
What is your favorite aspect of this product?
The advantages of Okta include enhanced security through Multi-Factor Authentication (MFA) and Single Sign-On (SSO), which reduce the risk of unauthorized access. It simplifies user management by automating provisioning and deprovisioning, saving time for IT teams. Okta’s cloud-based architecture allows for scalability and easy integration with a wide range of third-party applications and services. Additionally, it improves compliance by offering robust audit and reporting features, while its user-friendly interface ensures a seamless experience for both administrators and end users. Overall, Okta streamlines identity management and boosts or
What do you dislike most about this product?
One disadvantage of Okta is its potential cost, especially for small businesses, as the platform’s pricing can become expensive depending on the number of users and features required. Additionally, while Okta integrates with many applications, there may be occasional limitations in compatibility with less common or custom systems. Lastly, some users may find the initial setup and configuration complex, requiring significant time and technical expertise.
What recommendations would you give to someone considering this product?
Overall, Okta is a powerful, cloud-based identity and access management platform that enhances security, streamlines user management, and simplifies integrations with third-party applications. It provides valuable features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and lifecycle management, making it an ideal choice for organizations of all sizes looking to improve security and operational efficiency. While its cost and complex setup may pose challenges for some businesses, its scalability, ease of use, and robust functionality make it a top choice for enterprises seeking a comprehensive identity management solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product that just works
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing