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Okta Workforce Identity Logo
Okta Workforce Identity Logo
Okta

Okta Workforce Identity

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Okta Workforce Identity
7.7 /10

What is Okta Workforce Identity?

Enterprise identity for a new way of work. Protect and enable your workforce — employees, contractors, and partners — to use any technology on any device, whether they’re remote or in the office. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way.

Company Details


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Okta Workforce Identity Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Workforce Identity?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 90

Access Certification

97

Password Management

95

Reporting and Logging

94

Identity Lifecycle Management

92

Entitlement Management

92

Role-Based Access

92

Workflow Orchestration

91

Access Request Management

89

Provisioning Deprovisioning (automated)

87

Systems Integration

87

Analytics and Reporting

83

Vendor Capability Ratings

Average 89

Business Value Created

97

Ease of Customization

92

Availability and Quality of Training

89

Ease of Data Integration

89

Ease of Implementation

89

Product Strategy and Rate of Improvement

89

Breadth of Features

89

Quality of Features

89

Vendor Support

87

Ease of IT Administration

84

Usability and Intuitiveness

82

Okta Workforce Identity Reviews

Edith S.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Impactful and Effective Governance Platform.

Likeliness to Recommend

10 /10

What differentiates Okta Workforce Identity from other similar products?

The Okta OS has always been simple to use. Whether it's integrating apps, hiring staff, or interacting with the Okta OS Figure of Speech, it often generates logic in 90% on average of scenarios. It gives safe authentication access to the products I use daily and centralizes all of our enterprise apps.

What is your favorite aspect of this product?

It's quite easy to integrate with mobile device management systems for evaluating device trust. It offers cutting-edge, rapid integration possibilities with mobile device management programs. We have access to a variety of choices for managing application permissions, and we can customize the behavioral detection parameters to meet our needs. The Okta Lifecycle Management platform also offers a direct sign-in link, the option to use a unique login, and the option to access error pages for specific apps.

What do you dislike most about this product?

It doesn't work well with mobile devices; I'm having some trouble using the Okta Lifecycle Management platform on my phone; maybe, this problem will be fixed soon. To enhance user experience, it would be really helpful if it provided slightly easier configurations and significantly more customization choices. I dislike how challenging it is to comprehend the different problems described and how to correct them when they occur.

What recommendations would you give to someone considering this product?

When it comes to deployment and operation, the Okta Lifecycle Management platform has outperformed competitors, making it as simple as copying and pasting rather than dissecting URL strings or traversing the app to locate crucial information. With this, I can combine numerous users with relevant Roles into a single Group to make access-related tasks simpler.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rovert W.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Productivity Booster.

Likeliness to Recommend

10 /10

What differentiates Okta Workforce Identity from other similar products?

Okta OS is such a simple SSO solution, I love it when our workplaces use it. As an employee, it comforts me greatly to have a central location for all of my often used tools and a single login for each of them. Okta OS offers a simple method that makes it easy for me to quickly handle a lot of programs.

What is your favorite aspect of this product?

Because it is simple to use, monitor all security threats, and block them in real time to secure critical data, Okta is the most practical platform for our IT employees. It automates a wide range of products that make us more productive, and all of its features are easy to use and don't call for deep learning. It simplifies access decisions and boosts the effectiveness of IT procedures, which is what our company needs most.

What do you dislike most about this product?

This product has to be improved to become a more effective identity governance solution because the main issue is that workflows take longer to finish. SCIM setup, messaging, alerting, and above all, these systems must simplify things to make maintenance and management easier, are all areas where the system can be improved.

What recommendations would you give to someone considering this product?

Its open standards and adaptable API-based interfaces enable us to easily adapt to new users and resources. It is also possible to reduce the cost of on-site system maintenance as well. With this more efficient and effective identity governance and administration technique, we can achieve seamless management across all hybrid and multi-cloud configurations. The fact that we can achieve regulatory, efficiency, and protection goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charles B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Not impressed.

Likeliness to Recommend

8 /10

What differentiates Okta Workforce Identity from other similar products?

Compared to Azure AD, the question I ask myself is why do folks then use Okta. I haven't seen any clear advantage yet.

What is your favorite aspect of this product?

It's fun to use, and makes you learn by troubleshooting.

What do you dislike most about this product?

It takes the long cut to do very basic stuff

What recommendations would you give to someone considering this product?

If what you really want Okta for cannot really be done by platforms like AzureAD, I wouldn't recommend using it.

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Inspires Innovation

Cons

  • Less Performance Enhancing
  • Less Productive
  • Under Delivered
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