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Okta Workforce Identity Logo
Okta Workforce Identity Logo
Okta

Okta Workforce Identity

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Okta Workforce Identity
7.7 /10

What is Okta Workforce Identity?

Enterprise identity for a new way of work. Protect and enable your workforce — employees, contractors, and partners — to use any technology on any device, whether they’re remote or in the office. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way.

Company Details


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Okta Workforce Identity Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Workforce Identity?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 90

Access Certification

97

Password Management

95

Reporting and Logging

94

Identity Lifecycle Management

92

Entitlement Management

92

Role-Based Access

92

Workflow Orchestration

91

Access Request Management

89

Provisioning Deprovisioning (automated)

87

Systems Integration

87

Analytics and Reporting

83

Vendor Capability Ratings

Average 89

Business Value Created

97

Ease of Customization

92

Availability and Quality of Training

89

Ease of Data Integration

89

Ease of Implementation

89

Product Strategy and Rate of Improvement

89

Breadth of Features

89

Quality of Features

89

Vendor Support

87

Ease of IT Administration

84

Usability and Intuitiveness

82

Okta Workforce Identity Reviews

Jeremy C.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Strong, comprehensive suite of tools and apps

Likeliness to Recommend

7 /10

What differentiates Okta Workforce Identity from other similar products?

The sheer breadth of apps and tools within Okta to help you manage all aspects of identity compliance and access authentication

What is your favorite aspect of this product?

Single-sign on capability, without a doubt. Larger corporations will often have multiple apps and tools available for users and to have access to these managed by one authentication app with one sign-on requirement is extremely refreshing. As an end user this is great as you're not having to constantly remember sign-one credentials for multiple access rights. It makes for quick, easy and secure sign on every time.

What do you dislike most about this product?

In a typical corporate environment, this product can at times be heavy handed in its approach to safeguarding against rogue sign-ins. The thinking here is that this is to be expected, as the corporate environment needs to be protected. However as an end-user that just wants to get into systems and get on with their work, this can be cumbersome. Still, we're probably all familiar with Google (and similar) two-step or more authentications so it is an aspect of working life that we have become accustomed to, but I just wish it didn't trigger as frequently as it currently does.

What recommendations would you give to someone considering this product?

Depends which camp you're in: procurement, IT deployment or end-user. For most end-users I think this is a very acceptable app for managing secure access, even if the UX is a bit basic and clunky. The same could be said for IT deployment, but I would imagine that the underlying functionality, flexibility and reporting options of the tool would far outweigh these user-facing issues.

Pros

  • Reliable
  • Includes Product Enhancements
  • Security Protects
  • Helps Innovate
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