What is Omnilert?
Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 99%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 99%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Omnilert?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Single Sign-On (SSO)
Scheduled Messaging
Self-Service Contact Information Update
Multi-Channel Mass Notification
Location-Based Notification
Contact Information Encryption
Message Status Reporting
Voice Recorded Alerts
Distribution Lists
Conference Call Support
Weather Alert
Vendor Capability Ratings
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Omnilert Reviews
Roxana M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jun 2024
A unique tool
Likeliness to Recommend
What differentiates Omnilert from other similar products?
What sets Omnilert apart from other notification software is its ease of use and depth of definition, allowing any user to create and send alerts in minutes without the need for advanced technical knowledge.
What is your favorite aspect of this product?
My favorite feature of Omnilert is the ability to define messages and audience; thus allowing me to send the right information to the right people in case of any emergency.
What do you dislike most about this product?
On the other hand, what I don't like about Omnilert is that when the demand is high, the site can sometimes get a little crowded and this can affect the speed of message delivery.
What recommendations would you give to someone considering this product?
In summary, I can recommend Omnilert to any organization looking for a reliable and easy-to-use emergency response solution. With its multiple communication channels, message recognition and ease of use, Omnilert has become a useful tool in my daily life. Thank you for providing such a useful and useful service!
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Robert Q.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2024
Transforming the way we communicate
Likeliness to Recommend
What differentiates Omnilert from other similar products?
An additional feature that makes it unique is its customizability, allowing users to adapt the platform to their specific needs.
What is your favorite aspect of this product?
What I like most about Omnilert is its ease of use. The clean, modern interface makes it quick and easy to send messages to all staff, no matter the location or device you're using. Additionally, the ability to schedule messages and automate responses makes communication more efficient and effective.
What do you dislike most about this product?
However, there is something I would like to see improved in Omnilert, and that is the integration with some lesser-known social networks. Although most major platforms are covered, it would be useful to be able to send messages over more specialized or local networks.
What recommendations would you give to someone considering this product?
I would recommend Omnilert to any company looking to improve their internal communication. With its wide range of features and ease of use, Omnilert is a must-have tool for any team that wants to stay connected and informed at all times.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Piyush S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Allows specific emergency communications
Likeliness to Recommend
What differentiates Omnilert from other similar products?
It has an easy-to-use interface, it also has the ability to customize workflows for different crisis scenarios and its integration with multiple communication channels. These features make the software stand out from similar programs by offering a highly customizable and accessible experience for users.
What is your favorite aspect of this product?
I like it for its ease of use, its customization capacity and its integration with multiple communication channels. By using Crises Control in our organization, we have managed to effectively address business issues related to crisis management and emergency communication as it focuses on ensuring business continuity in crisis situations, minimizing response time and maximizing team coordination.
What do you dislike most about this product?
Lack of integration with certain specific systems may be a limitation to full implementation
What recommendations would you give to someone considering this product?
I recommend this tool because it is suitable for unexpected crisis situations, emergency drills and urgent communications. By using Crises Control, we have experienced positive impacts on our organization, such as an improvement in the speed of response to crisis situations, greater coordination between teams, and more effective communication in general.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
