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Omnilert

Omnilert

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Omnilert
8.2 /10

What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Company Details


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Awards & Recognition

Omnilert won the following awards in the Emergency Notification category

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Omnilert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnilert.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnilert?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 90

Single Sign-On (SSO)

93

Scheduled Messaging

93

Self-Service Contact Information Update

93

Location-Based Notification

91

Contact Information Encryption

90

Multi-Channel Mass Notification

90

Message Status Reporting

90

Voice Recorded Alerts

90

Distribution Lists

89

Weather Alert

89

Conference Call Support

88

Vendor Capability Ratings

Average 87

Vendor Support

92

Product Strategy and Rate of Improvement

91

Availability and Quality of Training

90

Ease of Implementation

90

Usability and Intuitiveness

88

Ease of IT Administration

87

Breadth of Features

86

Quality of Features

84

Business Value Created

82

Ease of Customization

82

Ease of Data Integration

81

Omnilert Reviews

Scott P.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Once it is set up it is easy to use.

Likeliness to Recommend

10 /10

What differentiates Omnilert from other similar products?

I have never used similar products other than Omnilert.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Keep moving forward with more features.

What recommendations would you give to someone considering this product?

It is quick and easy to use once set up for each organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2020

Focus on rapid alerts, not flashy interface

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2020

It is easy to use and has always been reliable.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Omnilert Comparisons

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