What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Vendor e-Commerce
Attendee Engagement
Registration Process/Integration
Customer Support
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
Jo W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
Critical to our marketing efforts
Likeliness to Recommend
What differentiates ON24 from other similar products?
Unsure - haven't used other products
What is your favorite aspect of this product?
Ease of creating a webinar and seeing analytics after it airs
What do you dislike most about this product?
I run into a lot of issues trying to build the console - pages won't load, time out, etc.
What recommendations would you give to someone considering this product?
If you rely heavily on webinars and product demos, ON24 is a great option
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Hazel L.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Nov 2021
Offers great customizations!
Likeliness to Recommend
What differentiates ON24 from other similar products?
ON24 offers great customizations of features ranging from registration, emails, webinar consoles, reporting, and many more.
What is your favorite aspect of this product?
Customizing my own design for email and webinar console.
What do you dislike most about this product?
Icons or tools can still be improved or the interface.
What recommendations would you give to someone considering this product?
If your organization is also hosting events or webinars, this is a great tool where you can customize your preferred design. It also have engagement tools such as Q&A and polls you can use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2021
Quality platform with great technical support
Likeliness to Recommend
Pros
- Trustworthy
- Saves Time
- Respectful
- Fair