What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Vendor e-Commerce
Attendee Engagement
Registration Process/Integration
Customer Support
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2021
Lacking key features, standard customizations
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Respectful
- Security Protects
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2021
Easy to use
Likeliness to Recommend
Pros
- Unique Features
- Saves Time
- Helps Innovate
- Continually Improving Product
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
Best product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing