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ON24, Inc.

ON24

Composite Score
7.8 /10
CX Score
7.9 /10
Category
ON24
7.8 /10

What is ON24?

The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.

Company Details


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Awards & Recognition

ON24 won the following awards in the Virtual Event Management category

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ON24 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ON24.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ON24?

3% Negative
15% Neutral
82% Positive

Pros

  • Client Friendly Policies
  • Efficient Service
  • Respectful
  • Fair

Feature Ratings

Average 83

Presentation/ Webinar Capabilities

87

Metric and Reporting

86

Whitelabeling

83

Attendee Engagement

83

Vendor e-Commerce

83

Registration Process/Integration

83

Customer Support

81

Branding and Visual Customization

81

Exhibitor or Vendor Environment

81

Social Media Channel Integration Outbound

79

Gamification

78

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Ease of Implementation

84

Availability and Quality of Training

83

Ease of Customization

83

Breadth of Features

82

Business Value Created

82

Quality of Features

81

Vendor Support

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

ON24 Reviews

Alfie D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2021

Amazing product

Likeliness to Recommend

10 /10

What differentiates ON24 from other similar products?

The networking

What is your favorite aspect of this product?

Networking

What do you dislike most about this product?

None as of the moment

What recommendations would you give to someone considering this product?

Try this amazing product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nathaniel D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates ON24 from other similar products?

The on24 is complete package

What is your favorite aspect of this product?

The gaming and the networking

What do you dislike most about this product?

None for sure

What recommendations would you give to someone considering this product?

Try this product and you will never regret

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivalik B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

One Stop Shop for all virtual events

Likeliness to Recommend

10 /10

What differentiates ON24 from other similar products?

On24 is a one-stop shop for all our virtual events and help us to generate leads as well as helps our company to create brand awareness in the market.

What is your favorite aspect of this product?

ON24 provides a good reporting analytics facility which helps us to get the data with ease. It also provides the facility of live poll questions during the webinar which also helps our time.

What do you dislike most about this product?

There is no dislike about this product as such. The costing factor is a little high as compared to other platforms available in the market.

What recommendations would you give to someone considering this product?

We will recommend ON24 platform to others as it is the best platform and market-leading product available in the market for conducting virtual events.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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