What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceON24 Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ON24.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Vendor e-Commerce
Attendee Engagement
Registration Process/Integration
Customer Support
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
Shivalik B.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
One Stop Shop for all virtual events
Likeliness to Recommend
What differentiates ON24 from other similar products?
On24 is a one-stop shop for all our virtual events and help us to generate leads as well as helps our company to create brand awareness in the market.
What is your favorite aspect of this product?
ON24 provides a good reporting analytics facility which helps us to get the data with ease. It also provides the facility of live poll questions during the webinar which also helps our time.
What do you dislike most about this product?
There is no dislike about this product as such. The costing factor is a little high as compared to other platforms available in the market.
What recommendations would you give to someone considering this product?
We will recommend ON24 platform to others as it is the best platform and market-leading product available in the market for conducting virtual events.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Bailey F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Great integrations, but studio could be better.
Likeliness to Recommend
What differentiates ON24 from other similar products?
Integration capabilities
What is your favorite aspect of this product?
I love how easily it integrates with Marketo
What do you dislike most about this product?
The broadcast studio could provide more layout options and give the producer more control over the run of show
What recommendations would you give to someone considering this product?
You will most likely need a third-party streaming platform in order to produce high-quality broadcasts.
Pros
- Respectful
- Generous Negotitation
- Continually Improving Product
- Reliable
Cons
- Charges for Enhancements
- Inhibits Innovation
- Less Performance Enhancing
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Constantly experience technical issues
Likeliness to Recommend
Pros
- Helps Innovate
- Client Friendly Policies
- Generous Negotitation
- Inspires Innovation
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive