What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Attendee Engagement
Vendor e-Commerce
Registration Process/Integration
Customer Support
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
Matthew T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2021
ON24 is a very user-friendly platform
Likeliness to Recommend
What differentiates ON24 from other similar products?
Easy to use, has a wide variety of widgets to use, and has various ways to do customization on the webinar.
What is your favorite aspect of this product?
They recently just add live captioning on the webinar and I think that it is a great addition to the overall performance of the platform.
What do you dislike most about this product?
Nothing in particular
What recommendations would you give to someone considering this product?
Great investment as it will really help your business grow further
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rujane P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Ease on Creating interactive on Webinar!!!!!!!!!!!
Likeliness to Recommend
What differentiates ON24 from other similar products?
It was user friendly
What is your favorite aspect of this product?
It is great for presentation and webinar
What do you dislike most about this product?
It was less interaction with the audience.
What recommendations would you give to someone considering this product?
If you want a user friendly that held webinar, this product is for you.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Includes Product Enhancements
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Webinar product saves time and gives scalability
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time