What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Attendee Engagement
Vendor e-Commerce
Registration Process/Integration
Customer Support
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
Nikka C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2021
Great functionality
What differentiates ON24 from other similar products?
webinars, virtual events and content
What is your favorite aspect of this product?
Visual audio.presentation
What do you dislike most about this product?
None so.far.
What recommendations would you give to someone considering this product?
Less expectatiom and comparison from other app
Pros
- Trustworthy
- Fair
- Altruistic
- Continually Improving Product
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Excellent product, price, and customer support.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
James M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
I love working with the platform.
Likeliness to Recommend
What differentiates ON24 from other similar products?
Customization is key and is a big part of why we selected ON24.
What is your favorite aspect of this product?
Integration with the webinar and the virtual event platforms.
What do you dislike most about this product?
Poor integration with other platforms (CRMs).
What recommendations would you give to someone considering this product?
Make sure you ask all the right questions up front as the sales team will try to hide their shortcomings.
Pros
- Saves Time
- Efficient Service
- Inspires Innovation
- Respectful
Cons
- Under Delivered