What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Whitelabeling
Vendor e-Commerce
Attendee Engagement
Registration Process/Integration
Customer Support
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
ON24 Reviews
Kristine Dianne C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Features are great! User friendly but a bit costly
Likeliness to Recommend
What differentiates ON24 from other similar products?
Has better features
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The cost could be improved
What recommendations would you give to someone considering this product?
This product has value to your organization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Princess Rodally S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2021
ON24 - Excellent Product for your webinars
Likeliness to Recommend
What differentiates ON24 from other similar products?
ON24 has the best capabilities in terms in setting up a webinars. It stand out in other because of its broad functionality and usability.
What is your favorite aspect of this product?
I like setting up on24 webinars, its very easy to use and understand from creating the webcast, designing the registration page, setting email notifications and aligning the console to the brand and to archiving a webinar.
What do you dislike most about this product?
Not really dislike, but I think something to improve is the reporting side. They can provide more analytical data that are easy to understand and generate.
What recommendations would you give to someone considering this product?
ON24 is the best webinar tool especially that we are in a digital world now this product is very helpful in making sure you deliver the message in your target audience the right way and in engaging as possible. It has different features and functionality that are very easy to understand especially they have like an academy to educate the user on how to use and maximize the usability of the product plus they have very supportive customer support:)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Francisco Javier S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
A standard for virtual events
Likeliness to Recommend
What differentiates ON24 from other similar products?
Very nice dashboard console, very intuitive and elegant
What is your favorite aspect of this product?
- Interactions with the widgets - Very good Analytic reports - New users find the platform easy to use
What do you dislike most about this product?
- Playing videos on Live and Audio Event: You cant backwards/forward a video, in case is a long video (40 min for example) and you have a problem with playing the video at 20 min., you cant restart it from there, you need to play it all again. - There´s no history NOR option of Undo change. It would be a very nice improve.
What recommendations would you give to someone considering this product?
More easy to automatize some process, specially the simu live events. The dashboard and look and feel is more attractive in comparison
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
