Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
OneTrust Privacy Management Logo
OneTrust Privacy Management Logo
OneTrust

OneTrust Privacy Management

Composite Score
7.2 /10
CX Score
7.6 /10
Category
OneTrust Privacy Management
7.2 /10

What is OneTrust Privacy Management?

OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

OneTrust Privacy Management won the following awards in the Privacy Program Management category

Filter By

OneTrust Privacy Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OneTrust Privacy Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneTrust Privacy Management?

0% Negative
13% Neutral
87% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Caring
  • Saves Time

Feature Ratings

Average 75

Website Scanning

83

De-Identification Pseudonymity

83

Enterprise Communications

82

Privacy Platform Management

82

User Access Monitoring

82

Privacy Regulatory Database

81

Consent Management

76

Data Discovery

76

Breach Response Support

75

Privacy Program Optimization

74

Data Flow Mapping

71

Vendor Capability Ratings

Average 79

Ease of Implementation

86

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Quality of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Breadth of Features

71

OneTrust Privacy Management Reviews

Anil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use but lacks some key features

Likeliness to Recommend

8 /10

What differentiates OneTrust Privacy Management from other similar products?

User friendIy interface, easy to configure, an all-in-one platform with wide array of tools for Privacy management

What is your favorite aspect of this product?

User friendly interface helps non-technical users to get going with the platform easily Global compliance support through data guidance

What do you dislike most about this product?

Assessment module can be enhanced with advanced features like custom rule configuration, Assessment module look and feel could be better, confusing when you a

What recommendations would you give to someone considering this product?

A good Privacy management platform in the market and offers some really good features compared to the competition. "I have been in GRC space for last 20+years and worked on various platforms such as: Archer, ServiceNow, MetricsStream, Galvanize [Diligent], OneTrust, LogicGate, LogicManager, Securiti.ai, Credo.ai to name a few. I have also spent 10 years of my career leading the RSA Archer product engineering team.

Pros

  • Enables Productivity
  • Saves Time
  • Fair
  • Transparent

Mika Y.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to implement

Likeliness to Recommend

9 /10

What differentiates OneTrust Privacy Management from other similar products?

Based on my experience, OneTrust is the most popular privacy management platform. Several organizations where I worked also used OneTrust for their websites. Also, I have seen many other websites with OneTrust. It means that your customers may be already familiar with the UI of OneTrust too. It will help them to consent the privacy agreement on your website without any confusions.

What is your favorite aspect of this product?

Very easy to implement. OneTrust can be implemented via Tag Management System such as Google Tag Manager.

What do you dislike most about this product?

Not enough FAQs or trouble shooting in the technical documents.

What recommendations would you give to someone considering this product?

Privacy and cookie consent is very serious on websites. It is worth to rely on the available privacy management platform.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Effective Service

Nikhil D.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2023

ease to use

Likeliness to Recommend

2 /10

What differentiates OneTrust Privacy Management from other similar products?

managing cookies, assets, governance risk and compliance

What is your favorite aspect of this product?

it provides comprehensive enhnacing security platform to use robust software and services

What do you dislike most about this product?

tool need to upgrade with user friendly so that it looks very grateful

What recommendations would you give to someone considering this product?

yes please improve UI so that everyone can use easily

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Caring

Cons

  • Less Effective Service
  • Under Delivered
  • Vendor's Interest First
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019