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OneTrust Privacy Management Logo
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OneTrust

OneTrust Privacy Management

Composite Score
7.2 /10
CX Score
7.6 /10
Category
OneTrust Privacy Management
7.2 /10

What is OneTrust Privacy Management?

OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.

Company Details


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Awards & Recognition

OneTrust Privacy Management won the following awards in the Privacy Program Management category

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OneTrust Privacy Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OneTrust Privacy Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

92 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneTrust Privacy Management?

0% Negative
14% Neutral
86% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Saves Time
  • Caring

Feature Ratings

Average 76

User Access Monitoring

85

De-Identification Pseudonymity

84

Website Scanning

84

Enterprise Communications

83

Privacy Platform Management

82

Privacy Regulatory Database

81

Data Discovery

78

Breach Response Support

78

Consent Management

76

Privacy Program Optimization

74

Data Flow Mapping

70

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

83

Ease of IT Administration

82

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

78

Breadth of Features

73

OneTrust Privacy Management Reviews

Mika Y.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to implement

Likeliness to Recommend

9 /10

What differentiates OneTrust Privacy Management from other similar products?

Based on my experience, OneTrust is the most popular privacy management platform. Several organizations where I worked also used OneTrust for their websites. Also, I have seen many other websites with OneTrust. It means that your customers may be already familiar with the UI of OneTrust too. It will help them to consent the privacy agreement on your website without any confusions.

What is your favorite aspect of this product?

Very easy to implement. OneTrust can be implemented via Tag Management System such as Google Tag Manager.

What do you dislike most about this product?

Not enough FAQs or trouble shooting in the technical documents.

What recommendations would you give to someone considering this product?

Privacy and cookie consent is very serious on websites. It is worth to rely on the available privacy management platform.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Effective Service

Nikhil D.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2023

ease to use

Likeliness to Recommend

2 /10

What differentiates OneTrust Privacy Management from other similar products?

managing cookies, assets, governance risk and compliance

What is your favorite aspect of this product?

it provides comprehensive enhnacing security platform to use robust software and services

What do you dislike most about this product?

tool need to upgrade with user friendly so that it looks very grateful

What recommendations would you give to someone considering this product?

yes please improve UI so that everyone can use easily

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Caring

Cons

  • Less Effective Service
  • Under Delivered
  • Vendor's Interest First

Benjamin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Superb Privacy Management Solution

Likeliness to Recommend

9 /10

What differentiates OneTrust Privacy Management from other similar products?

It Stands out due to its comprehensive features and easy-to-use interface. Features like the ability to map data flows, automate privacy impact assessments, create and track consent forms, and manage vendor risks make OneTrust a top choice for companies looking to manage their privacy compliance efforts.

What is your favorite aspect of this product?

The best aspect of OneTrust Privacy Management is its user-friendly interface that simplifies the otherwise complicated process of managing privacy compliance. I find the customizable dashboard particularly helpful as it allows me to easily view and access the features I need most frequently, such as monitoring data subject requests or conducting privacy impact assessments. Additionally, the platform's automation of certain tasks and workflows helps to save time and ensure accuracy in compliance efforts.

What do you dislike most about this product?

Not much to dislike about OneTrust Privacy Management. However, I have found that certain features, such as the data mapping tool, can be somewhat challenging to set up initially. However, the support team provided helpful resources and guidance in navigating these features.

What recommendations would you give to someone considering this product?

I would highly recommend OneTrust Privacy Management to anyone looking for a comprehensive and user-friendly solution for managing privacy compliance within their organization. The platform's range of features and customizable dashboard make it suitable for companies of all sizes, in any industry.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
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