What is OneTrust Privacy Management?
OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOneTrust Privacy Management Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on OneTrust Privacy Management.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
93 Plan to Renew
Up
1
Since last award
78 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 84%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OneTrust Privacy Management?
Pros
- Acts with Integrity
- Helps Innovate
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Website Scanning
De-Identification Pseudonymity
Enterprise Communications
Privacy Platform Management
User Access Monitoring
Privacy Regulatory Database
Consent Management
Data Discovery
Breach Response Support
Privacy Program Optimization
Data Flow Mapping
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
OneTrust Privacy Management Reviews
Anil K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Easy to use but lacks some key features
Likeliness to Recommend
What differentiates OneTrust Privacy Management from other similar products?
User friendIy interface, easy to configure, an all-in-one platform with wide array of tools for Privacy management
What is your favorite aspect of this product?
User friendly interface helps non-technical users to get going with the platform easily Global compliance support through data guidance
What do you dislike most about this product?
Assessment module can be enhanced with advanced features like custom rule configuration, Assessment module look and feel could be better, confusing when you a
What recommendations would you give to someone considering this product?
A good Privacy management platform in the market and offers some really good features compared to the competition. "I have been in GRC space for last 20+years and worked on various platforms such as: Archer, ServiceNow, MetricsStream, Galvanize [Diligent], OneTrust, LogicGate, LogicManager, Securiti.ai, Credo.ai to name a few. I have also spent 10 years of my career leading the RSA Archer product engineering team.
Pros
- Enables Productivity
- Saves Time
- Fair
- Transparent
Mika Y.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy to implement
Likeliness to Recommend
What differentiates OneTrust Privacy Management from other similar products?
Based on my experience, OneTrust is the most popular privacy management platform. Several organizations where I worked also used OneTrust for their websites. Also, I have seen many other websites with OneTrust. It means that your customers may be already familiar with the UI of OneTrust too. It will help them to consent the privacy agreement on your website without any confusions.
What is your favorite aspect of this product?
Very easy to implement. OneTrust can be implemented via Tag Management System such as Google Tag Manager.
What do you dislike most about this product?
Not enough FAQs or trouble shooting in the technical documents.
What recommendations would you give to someone considering this product?
Privacy and cookie consent is very serious on websites. It is worth to rely on the available privacy management platform.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Effective Service
Orpha H.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2023
It is good , with many management alternatives
Likeliness to Recommend
What differentiates OneTrust Privacy Management from other similar products?
OneTrust is a comprehensive platform for managing cookies, assets, ratings, risk, compliance, data protection and other essential features for retail platforms. The URL connects to the tool to enable desired configurations and legal requirements. The audit log also has self-service capabilities for audit and compliance teams.
What is your favorite aspect of this product?
Data portability and access controls are also mapped administratively in the tool. In addition, cooperation, support and diverse solution approaches to various legal regulations should be noted as particularly positive. OneTrust offers a holistic and dynamic solution for keeping up with changes in data protection laws. We urgently needed to ensure GDPR and CCPA compliance, and OneTrust was able to quickly and completely meet this requirement. OneTrust has helped us move into the modern era of data management and processing, and we are much more confident in the protection we can offer our customers compared to what we had before.
What do you dislike most about this product?
So far there have been no negative experience values in the cooperation, here only the operating costs and price structure have to be taken into account.
What recommendations would you give to someone considering this product?
OneTrust offers several privacy issue management modules that can be easily connected and used by multiple stakeholders, resulting in synergy in the management of different privacy-related issues. The creation of records of processing activities, assets and suppliers allows for an easy overview of data flows and their corresponding management. We also needed to meet our industry standards for data breach notification, and OneTrust enabled us to meet those industry requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing