Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
OneTrust Privacy Management Logo
OneTrust Privacy Management Logo
OneTrust

OneTrust Privacy Management

Composite Score
7.2 /10
CX Score
7.6 /10
Category
OneTrust Privacy Management
7.2 /10

What is OneTrust Privacy Management?

OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

OneTrust Privacy Management won the following awards in the Privacy Program Management category

Filter By

OneTrust Privacy Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OneTrust Privacy Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

92 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneTrust Privacy Management?

0% Negative
14% Neutral
86% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Saves Time
  • Caring

Feature Ratings

Average 76

User Access Monitoring

85

De-Identification Pseudonymity

84

Website Scanning

84

Enterprise Communications

83

Privacy Platform Management

82

Privacy Regulatory Database

81

Data Discovery

78

Breach Response Support

78

Consent Management

76

Privacy Program Optimization

74

Data Flow Mapping

70

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

83

Ease of IT Administration

82

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

78

Breadth of Features

73

OneTrust Privacy Management Reviews

Mike J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

The most effective privacy management tool

Likeliness to Recommend

9 /10

What differentiates OneTrust Privacy Management from other similar products?

What makes it the most effective privacy management tool on the market is its comprehensive and customizable approach to privacy management. It offers a wide range of features such as data inventory and mapping, cookie consent management, vendor risk assessments, incident response planning, privacy impact assessments, and more.

What is your favorite aspect of this product?

What I find most impressive about OneTrust Privacy Management is its intuitive and user-friendly interface. It's very easy to navigate and customize based on the specific needs of our organization as well as comply with various privacy regulations around the world.

What do you dislike most about this product?

My organization and I haven't encountered any major issues or complaints with OneTrust Privacy Management so far.

What recommendations would you give to someone considering this product?

Especially for organizations dealing with sensitive data or operating in multiple jurisdictions, I highly recommend considering OneTrust Privacy Management. It offers a comprehensive and customizable solution to privacy management, with an intuitive user interface that makes it easy to navigate.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Orpha H.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

It is good , with many management alternatives

Likeliness to Recommend

9 /10

What differentiates OneTrust Privacy Management from other similar products?

OneTrust is a comprehensive platform for managing cookies, assets, ratings, risk, compliance, data protection and other essential features for retail platforms. The URL connects to the tool to enable desired configurations and legal requirements. The audit log also has self-service capabilities for audit and compliance teams.

What is your favorite aspect of this product?

Data portability and access controls are also mapped administratively in the tool. In addition, cooperation, support and diverse solution approaches to various legal regulations should be noted as particularly positive. OneTrust offers a holistic and dynamic solution for keeping up with changes in data protection laws. We urgently needed to ensure GDPR and CCPA compliance, and OneTrust was able to quickly and completely meet this requirement. OneTrust has helped us move into the modern era of data management and processing, and we are much more confident in the protection we can offer our customers compared to what we had before.

What do you dislike most about this product?

So far there have been no negative experience values in the cooperation, here only the operating costs and price structure have to be taken into account.

What recommendations would you give to someone considering this product?

OneTrust offers several privacy issue management modules that can be easily connected and used by multiple stakeholders, resulting in synergy in the management of different privacy-related issues. The creation of records of processing activities, assets and suppliers allows for an easy overview of data flows and their corresponding management. We also needed to meet our industry standards for data breach notification, and OneTrust enabled us to meet those industry requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

OneTrust is one of the best governance clouds.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Less Inspiring
  • Charges for Enhancements
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019