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OpenText GroupWise Logo
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OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

Instant Messaging

93

Search

89

Task Management

89

Document Collaboration

88

Integration With Productivity Tools

88

Screen Sharing

87

Voice and Video Collaboration

87

Notifications

87

Granular Access Management

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Ease of IT Administration

90

Business Value Created

90

Ease of Data Integration

90

Ease of Implementation

89

Availability and Quality of Training

89

Ease of Customization

89

Quality of Features

87

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Ambrose P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Instant effective communication.

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

There is no more confusion about the job, if someone has any questions you just have to send a message and specify who or what you want them to address and get an answer instantly. Group chat that improves your work.

What is your favorite aspect of this product?

We contact more with our colleagues, in a matter of seconds we can interact through group chat which makes everything easier at work. We can inform you of any pending meetings. Very useful for the company, we can also communicate with customers and solve what is needed.

What do you dislike most about this product?

We like it because several of us communicate at the same time and because of its responsiveness. If we have concerns, we look for all possible solutions among all of them. So far we have not seen anything bad. It is an excellent solution.

What recommendations would you give to someone considering this product?

Everyone is connected frequently and this has improved our work a lot, there are no problems just excellent work. With this software we keep in touch with the entire company, at any time or moment, it helps us a lot in case we have a problem to solve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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