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OpenText GroupWise Logo
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OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
92%
Conflict Resolution:
97%
Strategy & Innovation:
93%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

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0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Feature Ratings

Average 88

Instant Messaging

94

Task Management

88

Screen Sharing

88

Search

88

Integration With Productivity Tools

87

Document Collaboration

87

Voice and Video Collaboration

87

Notifications

86

Granular Access Management

86

File Sharing Collaboration

86

Cross Platform Support

85

Vendor Capability Ratings

Average 88

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

90

Business Value Created

90

Availability and Quality of Training

90

Ease of Data Integration

89

Ease of IT Administration

89

Ease of Implementation

88

Ease of Customization

87

Usability and Intuitiveness

86

Quality of Features

86

OpenText GroupWise Reviews

Reece E.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A communication & information management platform

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

It has built-in capabilities to store and save documents and information provided by the user. It helps you to analyze and check your progress through the dashboard reporting feature. It supports various mediums like desktops or even mobile phones for automation procedures. It has an advanced interface for the users and it supports good collaboration. Saves time.

What is your favorite aspect of this product?

It provides mobility and productivity. You can get connected from wherever you are. It can be accessed via laptop, mobiles, tablets, etc. These aspects make you more efficient at work and give you easy accessibility. It provides calendaring and instant communications.

What do you dislike most about this product?

Automation is annoying sometimes due to long intervals of executions. It affects in less performance. This problem should be worked out and solved. It could be found expensive for some users. PDF-related applications should also be provided with automation. More improvements are needed to make a user-friendly interface to add more flexibility.

What recommendations would you give to someone considering this product?

It is well designed for those who deal with the demands coming from other agencies or businesses. It appears well suited for those who want to manage some portfolios or projects as well as resources. It isn’t well suited to manage basic projects that are needed by many business customers.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Trustworthy

Susan G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

It's a Perfect Solution For Business Collaboration

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Unlike most tools in it's category, Micro Focus GroupWise is resourceful in that it takes care of business instant messaging, collaboration, calendaring, document management, and much more

What is your favorite aspect of this product?

I like that Micro Focus GroupWise is the most affordable yet effective business collaboration software. I like that Micro Focus GroupWise is very capable and handles more than just employees collaboration

What do you dislike most about this product?

Everything has worked well so far and I have no complaints

What recommendations would you give to someone considering this product?

If you're considering Micro Focus GroupWise, I can assure you it's one of the best. We have used it successfully and no complaints

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2022

"Micro Focus GroupWise Review"

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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