Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
OpenText Digital Asset Management Logo
OpenText Digital Asset Management Logo
OpenText Corporation

OpenText Digital Asset Management

Composite Score
6.4 /10
CX Score
6.6 /10
Category
OpenText Digital Asset Management
6.4 /10

What is OpenText Digital Asset Management?

OpenText™ Digital Asset Management (DAM) is a powerful, innovative, and highly scalable digital asset management (DAM) solution that manages rich media content through creation, distribution, and retirement using practical AI from OpenText™ Experience Aviator. OpenText DAM offers an integrated digital library for marketing, branding, commerce, broadcast, heritage, security, and training content. Innovate with a leader in DAM—see why OpenText is the media management choice for enterprises worldwide.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

OpenText Digital Asset Management won the following awards in the Digital Asset Management category

OpenText Digital Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Digital Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

Up 3
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Up 7
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
64%
Conflict Resolution:
77%
Strategy & Innovation:
58%
Service Experience:
72%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Digital Asset Management?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
20% Neutral
80% Positive

Pros

  • Respectful
  • Fair
  • Performance Enhancing
  • Effective Service

Cons

  • Leverages Incumbent Status
  • Inhibits Innovation
  • Under Delivered

Feature Ratings

Average 77

Intelligent Indexing

92

Cloud Offering

85

Collaboration

84

Digital Asset Sharing

81

Automation of Metadata Creation

81

Manage / Administration of Metadata

79

Version Management

79

Workflow and Approval Management

75

Content Capture

73

In System Content Views

73

Digital Asset Findability

71

Vendor Capability Ratings

Average 76

Vendor Support

82

Product Strategy and Rate of Improvement

81

Quality of Features

78

Business Value Created

78

Availability and Quality of Training

76

Usability and Intuitiveness

76

Ease of Implementation

76

Ease of IT Administration

75

Ease of Data Integration

75

Breadth of Features

73

Ease of Customization

68

OpenText Digital Asset Management Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Great product with amazing features

Likeliness to Recommend

6 /10

Pros

  • Effective Service
  • Client's Interest First
  • Includes Product Enhancements
  • Continually Improving Product

Cons

  • Leverages Incumbent Status
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Quality product

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Jennifer M.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Opentext Administration

Likeliness to Recommend

9 /10

What differentiates OpenText Digital Asset Management from other similar products?

A very great content management product, we used it in our organisation of storing contracts & binders.

What is your favorite aspect of this product?

Opentext open has been our DMS of choice for our lawyers for over two decades. The industry standard with a lot of support around legal industry. Been stable for years.

What do you dislike most about this product?

Too clumsy to administer & really needs lot of experience before one starts real working in it, i agree the tool provides a various customisations.

What recommendations would you give to someone considering this product?

Make your own choice

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171