

What is OpenText Operations Bridge?
OpenText AI Operations Management (Operations Bridge) is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
Up
3
Since last award
91 Plan to Renew
80 Satisfaction of Cost Relative to Value
Up
7
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText Operations Bridge?
Pros
- Unique Features
- Inspires Innovation
- Caring
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Capacity Management
Automated Remediation
Centralized Dashboard
Applications Monitoring
Cloud Monitoring
Storage Monitoring
Multi-Site Functionality
Server Performance Monitoring
Patching Automation
Network Mapping
Network Performance Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
OpenText Operations Bridge Reviews

Dar A.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Easy to implement with any third party tools
Likeliness to Recommend
What differentiates OpenText Operations Bridge from other similar products?
It helps monitoring all resources - device, OS, database, application, or service and applies AIOps to data types. It reduces data noise, proactively detects problems, rapidly executes remediation, and improves collaboration across teams.
What is your favorite aspect of this product?
Improve business process helps in Improve compliance risk management helps managing hybrid systems, Create internal and operational efficiencies Improve business process outcomes.
What do you dislike most about this product?
Need to work on customer support
What recommendations would you give to someone considering this product?
Easy integration with other third party tools
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Caring

Gerardo David D.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Oct 2024
Overall Excellent!
Likeliness to Recommend
What differentiates OpenText Operations Bridge from other similar products?
Particularly value its capacity to combine data from several sources and present a single, comprehensive picture of an organization's IT infrastructure. Made it looks simple
What is your favorite aspect of this product?
The adaptability and scalability
What do you dislike most about this product?
User Interface is sort of tricky
What recommendations would you give to someone considering this product?
Deep evaluation before taking decision
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Shivam P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Love the product and its features.
Likeliness to Recommend
What differentiates OpenText Operations Bridge from other similar products?
UI and operating functions.
What is your favorite aspect of this product?
Features and great price point.
What do you dislike most about this product?
nothing that I can point out.
What recommendations would you give to someone considering this product?
I would definitely recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing