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OpenText Operations Bridge Logo
OpenText Operations Bridge Logo
OpenText Corporation

OpenText Operations Bridge

Composite Score
7.7 /10
CX Score
8.2 /10
Category
OpenText Operations Bridge
7.7 /10

What is OpenText Operations Bridge?

OpenText AI Operations Management (Operations Bridge) is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments.

Company Details


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OpenText Operations Bridge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Operations Bridge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

Up 3
Since last award

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

Up 7
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
93%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Operations Bridge?

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9% Negative
0% Neutral
91% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Continually Improving Product

Feature Ratings

Average 79

Capacity Management

87

Automated Remediation

85

Centralized Dashboard

84

Applications Monitoring

81

Cloud Monitoring

81

Storage Monitoring

80

Multi-Site Functionality

79

Server Performance Monitoring

79

Patching Automation

79

Network Mapping

78

Network Performance Management

77

Vendor Capability Ratings

Average 77

Business Value Created

81

Quality of Features

79

Ease of IT Administration

79

Availability and Quality of Training

78

Usability and Intuitiveness

77

Vendor Support

77

Product Strategy and Rate of Improvement

76

Ease of Implementation

76

Breadth of Features

75

Ease of Data Integration

74

Ease of Customization

73

OpenText Operations Bridge Reviews

Dar A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Easy to implement with any third party tools

Likeliness to Recommend

10 /10

What differentiates OpenText Operations Bridge from other similar products?

It helps monitoring all resources - device, OS, database, application, or service and applies AIOps to data types. It reduces data noise, proactively detects problems, rapidly executes remediation, and improves collaboration across teams.

What is your favorite aspect of this product?

Improve business process helps in Improve compliance risk management helps managing hybrid systems, Create internal and operational efficiencies Improve business process outcomes.

What do you dislike most about this product?

Need to work on customer support

What recommendations would you give to someone considering this product?

Easy integration with other third party tools

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Caring

Gerardo David D.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Overall Excellent!

Likeliness to Recommend

8 /10

What differentiates OpenText Operations Bridge from other similar products?

Particularly value its capacity to combine data from several sources and present a single, comprehensive picture of an organization's IT infrastructure. Made it looks simple

What is your favorite aspect of this product?

The adaptability and scalability

What do you dislike most about this product?

User Interface is sort of tricky

What recommendations would you give to someone considering this product?

Deep evaluation before taking decision

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shivam P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Love the product and its features.

Likeliness to Recommend

9 /10

What differentiates OpenText Operations Bridge from other similar products?

UI and operating functions.

What is your favorite aspect of this product?

Features and great price point.

What do you dislike most about this product?

nothing that I can point out.

What recommendations would you give to someone considering this product?

I would definitely recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular OpenText Operations Bridge Comparisons

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