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OpenText Operations Bridge Logo
OpenText Operations Bridge Logo
OpenText Corporation

OpenText Operations Bridge

Composite Score
7.7 /10
CX Score
8.2 /10
Category
OpenText Operations Bridge
7.7 /10

What is OpenText Operations Bridge?

OpenText AI Operations Management (Operations Bridge) is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments.

Company Details


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OpenText Operations Bridge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Operations Bridge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

Up 3
Since last award

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

Up 7
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
93%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Operations Bridge?

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9% Negative
0% Neutral
91% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Continually Improving Product

Feature Ratings

Average 79

Capacity Management

87

Automated Remediation

85

Centralized Dashboard

84

Applications Monitoring

81

Cloud Monitoring

81

Storage Monitoring

80

Multi-Site Functionality

79

Server Performance Monitoring

79

Patching Automation

79

Network Mapping

78

Network Performance Management

77

Vendor Capability Ratings

Average 77

Business Value Created

81

Quality of Features

79

Ease of IT Administration

79

Availability and Quality of Training

78

Usability and Intuitiveness

77

Vendor Support

77

Product Strategy and Rate of Improvement

76

Ease of Implementation

76

Breadth of Features

75

Ease of Data Integration

74

Ease of Customization

73

OpenText Operations Bridge Reviews

Shahryar F.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to Use and offers quick Data Centralization.

Likeliness to Recommend

8 /10

What differentiates OpenText Operations Bridge from other similar products?

It is quick and very user friendly

What is your favorite aspect of this product?

All data can easily be centralized. Event Management is very easy through this tool Saves a lot of time

What do you dislike most about this product?

Integration is difficult with some SAAS

What recommendations would you give to someone considering this product?

Predictive Analytics should be integrated with multiple Analytic tools to give a better output

Pros

  • Continually Improving Product
  • Saves Time
  • Security Protects
  • Helps Innovate

Safiya r.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Easy to Manage for IT Admins

Likeliness to Recommend

10 /10

What differentiates OpenText Operations Bridge from other similar products?

It makes our operations easier, it integrates well.

What is your favorite aspect of this product?

Great tool for Monitoring and has multiple monitoring systems, provides centralized console for all incidents.

What do you dislike most about this product?

Not very user friendly.

What recommendations would you give to someone considering this product?

Allows new technologies to be implemented efficiently.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Gurpreet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Reliable and Feature-Rich Monitoring Platform

Likeliness to Recommend

7 /10

What differentiates OpenText Operations Bridge from other similar products?

A centralized dashboard that unifies complex IT operations, reducing noise and accelerating issue resolution.

What is your favorite aspect of this product?

My favorite aspect of OpenText Operations Bridge is its automated discovery and streamlined monitoring.

What do you dislike most about this product?

No dislike yet.

What recommendations would you give to someone considering this product?

I recommend OpenText Operations Bridge to those seeking a comprehensive monitoring solution with robust automation capabilities.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Transparent

Most Popular OpenText Operations Bridge Comparisons

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