

What is OpenText Operations Bridge?
OpenText AI Operations Management (Operations Bridge) is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
Up
3
Since last award
91 Plan to Renew
80 Satisfaction of Cost Relative to Value
Up
7
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText Operations Bridge?
Pros
- Unique Features
- Inspires Innovation
- Caring
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Capacity Management
Automated Remediation
Centralized Dashboard
Applications Monitoring
Cloud Monitoring
Storage Monitoring
Multi-Site Functionality
Server Performance Monitoring
Patching Automation
Network Mapping
Network Performance Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
OpenText Operations Bridge Reviews
Shahryar F.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2024
Easy to Use and offers quick Data Centralization.
Likeliness to Recommend
What differentiates OpenText Operations Bridge from other similar products?
It is quick and very user friendly
What is your favorite aspect of this product?
All data can easily be centralized. Event Management is very easy through this tool Saves a lot of time
What do you dislike most about this product?
Integration is difficult with some SAAS
What recommendations would you give to someone considering this product?
Predictive Analytics should be integrated with multiple Analytic tools to give a better output
Pros
- Continually Improving Product
- Saves Time
- Security Protects
- Helps Innovate
Safiya r.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2025
Easy to Manage for IT Admins
Likeliness to Recommend
What differentiates OpenText Operations Bridge from other similar products?
It makes our operations easier, it integrates well.
What is your favorite aspect of this product?
Great tool for Monitoring and has multiple monitoring systems, provides centralized console for all incidents.
What do you dislike most about this product?
Not very user friendly.
What recommendations would you give to someone considering this product?
Allows new technologies to be implemented efficiently.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Gurpreet S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
Reliable and Feature-Rich Monitoring Platform
Likeliness to Recommend
What differentiates OpenText Operations Bridge from other similar products?
A centralized dashboard that unifies complex IT operations, reducing noise and accelerating issue resolution.
What is your favorite aspect of this product?
My favorite aspect of OpenText Operations Bridge is its automated discovery and streamlined monitoring.
What do you dislike most about this product?
No dislike yet.
What recommendations would you give to someone considering this product?
I recommend OpenText Operations Bridge to those seeking a comprehensive monitoring solution with robust automation capabilities.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Transparent