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Oracle

Oracle Content Management

Composite Score

7.8 /10

CX Score

8.1 /10

59 Reviews Write a Review

What is Oracle Content Management?

Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.

Company Details

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Oracle Content Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Content Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Content Management?

2% Negative

7% Neutral

91% Positive

Pros

Performance Enhancing
Enables Productivity
Effective Service
Transparent

Feature Ratings

Average 82

Search

File Conversion

Ediscovery Audit Trail

Access Permissions Management

Capture Channels

Collaboration

File Approvals Esignatures

ECM Document Management

Workflow Process Automation

Metadata Management

Mobile

Vendor Capability Ratings

Average 82

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Oracle Content Management Reviews

Rex M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Best Knowledge Management Software!

Likeliness to Recommend

10 /10

What differentiates Oracle Content Management from other similar products?

More current, ease of use and simple to work with. Workflow to edit and publish efficient.

What is your favorite aspect of this product?

The editor was extremely easy to work with!

What do you dislike most about this product?

Nothing. Love it all.

What recommendations would you give to someone considering this product?

Oracle Content Management is the best option when working with Knowledge Management. You will have a superior experience working with the product and organization!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

John U.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to Use, though quite expensive

Likeliness to Recommend

10 /10

What differentiates Oracle Content Management from other similar products?

Excellent usability

What is your favorite aspect of this product?

It is very well organized, easy to use and is very efficient.

What do you dislike most about this product?

None for now

What recommendations would you give to someone considering this product?

It is very okay for use and highly recommended by me.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Oracle Content Management

What is Oracle Content Management?

Company Details

Need Assistance?

Oracle Content Management Ratings

86 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Oracle Content Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Oracle Content Management Reviews

Rex M.

Best Knowledge Management Software!

Likeliness to Recommend

Pros

John U.

Easy to Use, though quite expensive

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Search

File Conversion

Ediscovery Audit Trail

Access Permissions Management

Capture Channels

Collaboration

File Approvals Esignatures

ECM Document Management

Workflow Process Automation

Metadata Management

Mobile

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support