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Oracle CPQ Logo
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Oracle

Oracle CPQ

Composite Score
7.6 /10
CX Score
8.0 /10
Category
Oracle CPQ
7.6 /10

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

Company Details


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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 78

Product and Service Configuration

83

Quote Development and Administration

82

Rules Engine

79

Guided Selling

78

Multi Currency

77

Visual Configuration

77

Discounting Management

77

Catalog Management

77

Workflow & Approvals

75

Reporting and Analytics

75

Application Integration

75

Vendor Capability Ratings

Average 78

Breadth of Features

85

Ease of Data Integration

84

Ease of Customization

82

Business Value Created

79

Quality of Features

79

Availability and Quality of Training

78

Ease of IT Administration

77

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Vendor Support

72

Usability and Intuitiveness

71

Oracle CPQ Reviews

Nivethitha I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use but time consumable

Likeliness to Recommend

6 /10

What differentiates Oracle CPQ from other similar products?

Improved margin

What is your favorite aspect of this product?

Does complex quoting

What do you dislike most about this product?

Requires a lot of time to sync which leaves work in pending

What recommendations would you give to someone considering this product?

To get a good margin and to calculate complex quote you can go for it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Wayne L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Outlined Prices Setting Software

Likeliness to Recommend

10 /10

What differentiates Oracle CPQ from other similar products?

Oracle CPQ sets the appropriate costs or price for every service.

What is your favorite aspect of this product?

Oracle CPQ has collaborative price setting procedures.

What do you dislike most about this product?

Oracle CPQ has drastic order in setting prices.

What recommendations would you give to someone considering this product?

Oracle CPQ brings clarity that suits business sales.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Paul C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Best in class for processing queries

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

I've worked for a number of businesses without a proper quote-to-cash procedure, and this product completely fixes that problem. Oracle CPQ is efficient to run a company with various systems handling different tasks like proposals, bids, etc.

What is your favorite aspect of this product?

First, it makes us able to exchange data with Salesforce without interruption and be accessible through partner communities. We improved the information model, the set of guidelines, and a lot of other elements. A CPQ system that could create Routers and also boms as well as store and process all the models for both, for each item family, was one of our most important requirements and Oracle CPQ fulfilled these requirements.

What do you dislike most about this product?

We definitely would have preferred better product support. Currently, getting problems resolved requires a lot of follow-ups. Contrary to a number of other cloud solutions, Oracle CPQ Cloud does not include an interface that enables a user to update settings on a regular basis.

What recommendations would you give to someone considering this product?

The very best method for moving forward is Oracle CPQ. We need a better strategy and method if we want to increase the financial capacity of our company, which necessitates using advanced technology. This is where Oracle Order Management Cloud comes in so usefully so urge you to give it a try.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

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