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Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle

Oracle PeopleSoft CRM

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Oracle PeopleSoft CRM
8.6 /10

What is Oracle PeopleSoft CRM?

Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.

Company Details


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Awards & Recognition

Oracle PeopleSoft CRM won the following awards in the Customer Relationship Management - Enterprise category

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Oracle PeopleSoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle PeopleSoft CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle PeopleSoft CRM?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 81

Collaboration

85

Activity and Workflow Management

83

Customer Service Management

83

Analytics and Reporting

82

Marketing Management

81

Sales Management

80

Quote Contract and Proposal

80

Lead Management

80

Account and Contact Management

79

Telephony and Call Center Management

79

Mobile

76

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

81

Quality of Features

79

Product Strategy and Rate of Improvement

76

Oracle PeopleSoft CRM Reviews

Charlie B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent Sales and Marketing tool

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It's no secret that Oracle has long been the dominant force in the software industry. most likely older than I am, here! But when it comes to building a successful CRM, they are experts. I've had a great experience using Oracle CRM On Demand. I predict that you will be, too!

What is your favorite aspect of this product?

In terms of user-friendly formats and interfaces, Oracle is a standard in business software. Viewing and locating possibilities and quotes are made simple. the ability to modify reports to my needs. Viewing and locating possibilities and quotes are made simple. the ability to modify reports to my needs.

What do you dislike most about this product?

Some elements' designs could use improvement (drop-down menus, icons...) Instead of only being able to filter by account or opportunity, it would be wonderful to be able to filter by part number. Depending on the content requirements for various organizations within the out of box capabilities, the application tends to be busy for the ordinary user—more syncing of the CRMOD with our other tools/reports.

What recommendations would you give to someone considering this product?

It is ideal for managing numerous sales teams across numerous locations, and there are no restrictions on how it may be integrated with other systems, particularly Office365. is completely intuitive, encourages cooperation and teamwork, superior report generating and report modification, and information search agility (Opportunities and budgets)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Wayne L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Affordable CRM Platform

Likeliness to Recommend

10 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

Oracle PeopleSoft is a useful relationship manager.

What is your favorite aspect of this product?

Oracle PeopleSoft is a high end approach to business roles in communication.

What do you dislike most about this product?

Oracle PeopleSoft is affordable in screening the business discussions.

What recommendations would you give to someone considering this product?

Oracle PeopleSoft brings teams together for solid composition.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jasper W.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Oracle PeopleSoft-Best Software for Business!

Likeliness to Recommend

7 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

When it comes to the robust functioning of oracle then, this software works systematically. You will love the diverse features that fulfill all the business requirements and make your work easy for the future. In addition, the software has proven to be the best for managing the audit system of employees and the company.

What is your favorite aspect of this product?

The best thing I have liked so far is the ability of this software to add various systems. You can easily manage and track the system of audit without being concerned about mistakes. This is very user-friendly software and allows easy access to various networks.

What do you dislike most about this product?

It is quite expensive and no intuitive background is present. The software needs highly qualified professionals for proper operational execution. Thus, this is not easy to install and set up in the system. Hence, the users will need proper guidelines for getting the best job done.

What recommendations would you give to someone considering this product?

This tool is highly suggested by professionals and it is easy to go with. You can get this one in the free version but there'll be some features missing and you have to get them in the premium one only.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Oracle PeopleSoft CRM Comparisons

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