What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Account and Contact Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Vaibhav P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A Customizable, Comprehensive, & User-Friendly CRM
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
One of the key differentiators of Oracle PeopleSoft CRM is its focus on customization and configurability. The platform is designed to be highly customizable, allowing businesses to tailor it to their specific needs and processes.
What is your favorite aspect of this product?
One of the standout features of Oracle PeopleSoft CRM is its user-friendly interface and comprehensive feature set, which includes a range of key modules for people management and enables users to view the product from different angles. Additionally, the software is easily accessible from a single location and is user-friendly, requiring minimal training or program overview
What do you dislike most about this product?
I found that the system can be complex and time-consuming to set up and use, especially for those who are new to the platform. The menu can be overwhelming and there are many hidden navigation channels, which can make it difficult to find what you're looking for. Personalization features could also be improved in my opinion.
What recommendations would you give to someone considering this product?
If you're considering using Oracle PeopleSoft, here are some recommendations to keep in mind: 1) First and foremost, carefully evaluate your company's needs and goals and consider how Oracle PeopleSoft can meet those needs. Make sure to clarify any doubts or questions you have about the platform and its capabilities. 2) Consider whether the customization and configurability options offered by Oracle PeopleSoft are a good fit for your business. If you have complex requirements or rely on certain modules or features that may not be available in other cloud-based products, Oracle PeopleSoft may be a good choice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Moosin S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A Robust, Enterprise-Level CRM Solution
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Oracle PeopleSoft CRM is a comprehensive customer relationship management (CRM) platform designed for large enterprises. It offers a range of advanced features, including sales force automation, marketing automation, customer service and support, and analytics and reporting.
What is your favorite aspect of this product?
One of the standout features of Oracle PeopleSoft CRM is its robust analytics and reporting capabilities, which allow businesses to gain insights into customer behavior and preferences and make data-driven decisions. The platform also offers a range of automation tools, including marketing and sales force automation, to help businesses streamline their processes and improve efficiency.
What do you dislike most about this product?
One potential drawback of Oracle PeopleSoft CRM is that it may be more expensive and complex than some of the other CRM options on the market, which could make it less suitable for smaller businesses or those with limited IT resources.
What recommendations would you give to someone considering this product?
If you're a large enterprise looking for a comprehensive CRM solution with advanced features and robust analytics, Oracle PeopleSoft CRM is worth considering. Just be sure to carefully evaluate the costs and resources required to implement and maintain the platform, and ensure that it aligns with your business needs.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
top quality workforce management tool
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Caring
