What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOracle PeopleSoft CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle PeopleSoft CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Account and Contact Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Adel D.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2022
fantastic product
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
No tey have in general the same idea, just the difference is in the time of execution of procedures
What is your favorite aspect of this product?
the relation ship between customers and how to power on the sales and make more profits
What do you dislike most about this product?
i have a probleme of users i make more times to explaine how it works and how is necessary to complete the steps and how is the communication is necessary.
What recommendations would you give to someone considering this product?
yes is highly recommended for all types of companie big and small one
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Amar J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Good to go with this
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It is easy to use and more user friendly than SAP or any other software
What is your favorite aspect of this product?
Easy customisation
What do you dislike most about this product?
Higher Cost
What recommendations would you give to someone considering this product?
Check out the functions you need and compare it with the end result
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Adam N.
- Role: Information Technology
- Industry: Government
- Involvement: End User of Application
Submitted Dec 2022
Easy to use, slightly lacking in mobile capability
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
From my viewpoint as a long time end user and having exposure to multiple solutions out there I would have to say oracles long time user friendly interface and navigability has really helped it stand out.
What is your favorite aspect of this product?
The ease and ability to check my time and leave as well as my ability to view jobs posted statewide for all of our governmental entities. It makes it very easy to use as a one stop shop.
What do you dislike most about this product?
I wish at times they would work to update some of the visual theming more frequently and increase the mobile web capabilities if not outright build a dedicated PeopleSoft app.
What recommendations would you give to someone considering this product?
From an end user perspective I would say make sure a lack of mobile app capability isn't a huge turn off before looking to proceed. If you want an application that is pretty straightforward though that is easy to use I would highly recommend it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
