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Oro Inc

OroCommerce

Composite Score
6.9 /10
CX Score
7.0 /10
Category
OroCommerce
6.9 /10

What is OroCommerce?

OroCommerce is an Enterprise-grade B2B eCommerce platform built with a comprehensive set of features ready for any B2B commerce model.

Company Details


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Awards & Recognition

OroCommerce won the following awards in the B2B eCommerce category

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OroCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OroCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

6
Since last award

94 Plan to Renew

5
Since last award

75 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OroCommerce?

6% Negative
12% Neutral
82% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 76

ERP Integration

91

Shopping Cart Management

85

Multi-Language Support

83

Multi-Storefront

83

Catalog Management

80

Content Localization

80

Payment Processing

80

Content Management

80

Guided Selling

79

Order Management

72

Reporting and Analytics

68

Vendor Capability Ratings

Average 74

Quality of Features

79

Vendor Support

79

Ease of IT Administration

79

Business Value Created

77

Usability and Intuitiveness

76

Ease of Implementation

75

Breadth of Features

74

Ease of Customization

72

Product Strategy and Rate of Improvement

70

Ease of Data Integration

69

Availability and Quality of Training

68

OroCommerce Reviews

Gregory S.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Symfony2 causes extra work to extend the platform

Likeliness to Recommend

10 /10

What differentiates OroCommerce from other similar products?

The fact that is uses Postgres Database that is far superior that MariaDB

What is your favorite aspect of this product?

The Company and their willingness to listen and that it works with Postgres

What do you dislike most about this product?

The Symfony2 Framework

What recommendations would you give to someone considering this product?

Be weary if you want to extend the system since the Symfony2 Framework is not friendly.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Inhibits Innovation
  • Role: Consultant
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Promotion, reporting and emailing are great.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Cons

  • Less Transparent
  • Under Delivered
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jun 2021

A big team and excellent products

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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