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Ortto

Ortto

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Ortto
8.3 /10

What is Ortto?

Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.

Company Details


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Awards & Recognition

Ortto won the following awards in the Marketing Automation - B2C category

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Ortto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ortto.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ortto?

3% Negative
0% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 93

Email Marketing Automation

96

Social Media Marketing Management

94

Marketing Asset Management

94

Multivariant Testing

93

Marketing Project Management

93

Marketing Master Data Management

93

Customer Journey Modelling

92

Marketing Analytics

91

Mobile Marketing Management

90

SMS Marketing

89

Vendor Capability Ratings

Average 92

Quality of Features

95

Ease of Customization

94

Usability and Intuitiveness

93

Ease of Implementation

93

Business Value Created

93

Product Strategy and Rate of Improvement

93

Breadth of Features

92

Availability and Quality of Training

91

Ease of Data Integration

90

Ease of IT Administration

90

Vendor Support

89

Ortto Reviews

Evgeny K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fine choice, low-cost software marketing software

Likeliness to Recommend

10 /10

What differentiates Ortto from other similar products?

Amazing set of robust filters to segregate and extract valuable customer behavior patterns and the ability to direct two variants of the same page and get insightful reports on each page's performance.

What is your favorite aspect of this product?

The built-in calendar helps us send a link to our contacts so that they can choose a convenient slot for appointments.

What do you dislike most about this product?

There hasn't been a real frustration with Autopilot. Only that Managing the full list of emails is tricky compared to editing an individual email.

What recommendations would you give to someone considering this product?

The segmentation capabilities of Autopilot allows you to store as many data points as you want without paying anything extra.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abby J.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Less expensive solution to send full-time emails

Likeliness to Recommend

9 /10

What differentiates Ortto from other similar products?

More than 30 parameters to optimize email campaigns which including open behavior, timezone, ISP, email client, etc. Templates created or exported from 3rd party platforms are automatically saved. The email reports, drip campaigns and automation workflows are thorough.

What is your favorite aspect of this product?

The option to create own template using HTML, from scratch.

What do you dislike most about this product?

Autopilot is great platform but i hate that i can't filter out the synchronization with Pipedrive based on various values such as custom fields.

What recommendations would you give to someone considering this product?

I recommend Autopilot if your marketing needs have grown so much and you need to integrate all your marketing in one place. You can run a Facebook ad and direct people to a landing page where you collect their email address.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris Y.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Intuitive, simple and reliable

Likeliness to Recommend

9 /10

What differentiates Ortto from other similar products?

Their WYSIWYG editor uses the drag-and-drop blocks. This makes it easy for the marketing team to create emails from scratch. The template library has 50+ free templates

What is your favorite aspect of this product?

Thousands of stock images that can be used to enhance the look and feel of emails.

What do you dislike most about this product?

The area that the vendor needs to look at is a built-in CRM and also there is still room for improvement in reporting and analytics

What recommendations would you give to someone considering this product?

If you are looking for an easy to use editor for your bulk emails and multi-variant testing, Autopilot is a great choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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