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Ortto

Ortto

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Ortto
8.3 /10

What is Ortto?

Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.

Company Details


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Awards & Recognition

Ortto won the following awards in the Marketing Automation - B2C category

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Ortto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ortto.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ortto?

3% Negative
0% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 93

Email Marketing Automation

96

Social Media Marketing Management

94

Marketing Asset Management

94

Multivariant Testing

93

Marketing Project Management

93

Marketing Master Data Management

93

Customer Journey Modelling

92

Marketing Analytics

91

Mobile Marketing Management

90

SMS Marketing

89

Vendor Capability Ratings

Average 92

Quality of Features

95

Ease of Customization

94

Usability and Intuitiveness

93

Ease of Implementation

93

Business Value Created

93

Product Strategy and Rate of Improvement

93

Breadth of Features

92

Availability and Quality of Training

91

Ease of Data Integration

90

Ease of IT Administration

90

Vendor Support

89

Ortto Reviews

Mark B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Market leader in email automation

Likeliness to Recommend

10 /10

What differentiates Ortto from other similar products?

I like the simplicity of the tool, how easy it is to understand and set up. Connecting Autopilot with other platforms such as Google Ads is so seamless. I love the templates that are very customer-oriented.

What is your favorite aspect of this product?

I love how they keep the resource section up-to-date at all times. It really helps understand how to use Autopilot in creating journeys and campaigns

What do you dislike most about this product?

The pricing model is quite expansive. It can get expensive quickly but the good part is we get a vast variety of features to use

What recommendations would you give to someone considering this product?

Companies who use Autopilot are evolving and growing faster than those who don't. Autopilot is becoming the unsung hero of professional marketers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rod L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Premium email marketing features

Likeliness to Recommend

10 /10

What differentiates Ortto from other similar products?

AutoPilot's plans are very flexible with the lowest cost of only $1 a month for up to 500 subscribers. You can upgrade, downgrade or cancel anytime after you sign up

What is your favorite aspect of this product?

They're still offering a 30-day free trial

What do you dislike most about this product?

It's feature and it can be daunting to think about what you could possibly do with it

What recommendations would you give to someone considering this product?

The mission of AutoPilot is to eliminate the complexities of e-mail marketing by proving advanced features and excellent customer service 24/7

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Affordable and has tons of features

Likeliness to Recommend

9 /10

What differentiates Ortto from other similar products?

Divides our contact list into different groups to send emails to our target audience using the segmentation functions. Creates emails easily without any technical knowledge.

What is your favorite aspect of this product?

Pre-written email templates ensures I don't have to spend hours creating a well-designed email

What do you dislike most about this product?

Forms and formats should be improved and it can take a long time to send bulk email

What recommendations would you give to someone considering this product?

Apart from having many features, AutoPilot has many different rules, triggers, and actions to choose from to power email campaigns.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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