What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Call Management
Omnichannel Campaign Management
Pipeline Management
Dialer Integration
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
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Outreach Reviews
Joe S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Enables productivity and prospect engagement
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach makes it extremely easy to sequence and assign tasks to prospects and customers to help sales and marketing teams efficiently communicate and engage in an organized fashion.
What is your favorite aspect of this product?
Sequencing and tasks
What do you dislike most about this product?
Bit of a learning curve and not the most intuitive experience.
What recommendations would you give to someone considering this product?
If you're looking to increase your prospecting and follow-up efforts through sequencing, templates, and snippets, then Outreach is absolutely a product that you should consider and embrace.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Grecia G.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
The sales engagement platform.
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach software is amazing and can be customized so it can fit in easily in every business strategy. It lifts to make as many calls and emails on a daily basis and it is so easy to use.
What is your favorite aspect of this product?
The organization of information is very effective in this platform. They provide better sources to communicate with clients and it saves my time in reaching people. Their integration with Gmail is very helpful and their complete user Interface is effectively designed and can easily be understood by new users.
What do you dislike most about this product?
Outreach needs to refresh every time when you work on it so it is very time-consuming often and the notifications are quite disturbing and sometimes they are often wrong. It always fails to load when you use it and it is not much that reliable if we compare it from other sales software. New user navigation is very hard.
What recommendations would you give to someone considering this product?
We used it for our business website to reach and gather new users and it helped us a lot in that and saved our time. The user interface is easy so without any training workers got their hands on it. It helped us a lot in tracking emails like allowed us to see who is opening or viewing which email and how often they do. This is so far a great marketing service to increase your sale and gather new clients.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Emily J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
The sincerest assistant for sales
Likeliness to Recommend
What differentiates Outreach from other similar products?
Measuring exit sales is easy with Outreach. It puts the power in the hands of users and enables them to interact with many hopes with a little setup easily. It also helps us to do the job tracking automatically, so we do not have to track the work in person.
What is your favorite aspect of this product?
Outreach is an excellent tool. It has a very clear user interface and it is easy for traders to pick it up and start using it quickly. It makes tracking work easier. Built-in connectors for calendars, inboxes, and other programs are great. Finally, the Outreach support team is excellent!
What do you dislike most about this product?
Outreach backend performance leaves a lot to be desired. It's hard to customize and the power of automation is limited. Reporting looks good at first; however, it is difficult to reduce and analyze data continuously. It is also difficult to issue reports for further analysis on other systems.
What recommendations would you give to someone considering this product?
If you want a tool for part or all of your GTM teams, check Outreach! People in all of your groups may be surprised at how they can use the tool. Very interesting tool and serves as a painkiller for many headaches.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
