What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Call Management
Omnichannel Campaign Management
Pipeline Management
Dialer Integration
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
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Outreach Reviews
Tammy G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Outreach is our intuitive sales engagement tool
Likeliness to Recommend
What differentiates Outreach from other similar products?
I am able to increase my pipeline and closure rates on deals with the help of Outreach. Of course, that is not always the case. Outreach is a sales dashboard that does double duty as an email automation platform and a pipeline management tool with built-in tools for creating and prioritizing bespoke tasks.
What is your favorite aspect of this product?
I appreciate having everything I do in one place where I can easily access it. The numerous useful features make it an indispensable tool that I use constantly. I really like how it integrates with Salesforce and allows you to edit contacts. Introducing new procedures is a breeze here.
What do you dislike most about this product?
The modification to the reporting dashboards is something I do not like. It used to be a weekly board with many of options for customization (days, weeks, users, etc.), but now it's just a daily report with very few options for customization.
What recommendations would you give to someone considering this product?
I appreciate how easy it is to use. Everything is easily searchable, and the workflow and organization of your accounts and prospects appear to be well-thought-out. A system to reach out to potential customers in bulk. Make a plethora of mundane chores, like emailing, calling, and posting on LinkedIn, easier to manage and automate.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Ali A.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
A great platform to use
Likeliness to Recommend
What differentiates Outreach from other similar products?
It is quite easy to work with and the features are few which means no cluttered functions. Moreover, it is economic to buy and doesn’t give burden users with a huge budget.
What is your favorite aspect of this product?
If you want scalability and a premium approach to business then, outreach is the best tool for sales. There are multiple ways to make it more productive and valuable in many ways. Additionally, when it comes to personalization and scalability then, this is the one that can assure you of this. So, you will love the instant integrated and outrageous support by the users. Many users find it difficult to process the how-to guides but the developers have offered their working plan in easy-to-understand language.
What do you dislike most about this product?
Concern about the customer service, the support is negligible and therefore, you have to tackle all the issues by yourself. Furthermore, the billing options are not available and if available then, these features are not in good working mode. Thus, it is not good for big establishments where they have to process a large number of data.
What recommendations would you give to someone considering this product?
Yes, it is one of the most suggested tools for all, and everyone should try it once due to the simplicity of actions.
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Altruistic
Kaitlyn G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Outreach, Outlast, Outplay!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Being able to track prospect engagement while also monitoring your team/peers activity.
What is your favorite aspect of this product?
I love the organization of priority of my tasks, and being able to sequence prospects in customized email sequences or adding in custom templates/snippets. I also love being able to track how many times my emails have been opened and I treat those as warm leads.
What do you dislike most about this product?
Nothing. Seamlessly integrates with Salesforce, GMail, and Linkedin. Great product!
What recommendations would you give to someone considering this product?
Outreach is a must have for any tech/sales organization in today's world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing